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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,495

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

great to work with

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend

FRIENDLY KNOWLEDGEABLE STAFF SUPPORT WILL

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend
headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

4 out of 5 Stars
Would Recommend

We were supposed to close on a Wednesday and the Monday prior your underwriting department wanted more information that ended up delaying the closing. This caused several hectic days of trying to schedule a closing between everyone.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Outstanding service. From the Lighthouse helping us get our credit in order to the loan process itself. The loan officers were very helpful and professional.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

4 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

They do what they say,

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

The entire team was professional and delivered beyond expectations.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Holly King was fantastic! !!! Aaron Hayes so helpful.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

I really wanted to thank Justin Napier on how professional and prompt he was with his response time on questions and concerns. Justin kept us informed at all times throughout the process. I feel Justin is a true asset to your company! Thanks, Matt

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

As "stressful" as this procedure is, Eric Boyt was able to, and did, kept things moving forward at all times. He had/has the ability to keep people aware and "calm"! A truly fine attribute, given the situation.

headshot image of Eric Boyt

Loan Officer: Eric Boyt

NMLS# 1245876

5 out of 5 Stars
Would Recommend

The vu team Jason and Sharon provided outstanding hour by hour communications with us in securing and closing on our home in Florida. We were able to close early thanks to them. Vu is a world class company and I will strongly recommend to all

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

3 out of 5 Stars
Would Recommend

I would recommend Veterans United to friends and family but I would caution them to make sure the Loan specialist does not give the case to anyone else to work on. Once my loan was given over to a second loan officer everything seemed to go wrong.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

3.5 out of 5 Stars
Would Recommend

Please take the time to review all the documents for completeness when received instead of having the underwriter find missing signatures.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

a little slow on the closing

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

4 out of 5 Stars
Would Recommend
headshot image of Ross Kulik

Loan Officer: Ross Kulik

NMLS# 559107

4.5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

3.5 out of 5 Stars
Would Recommend

I am extremely satisfied with the final outcome and the closing of my mortgage.

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Josh was amazing and patient for my first time buying experience!!!!

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

It was the best experience ever! My specialist, Robert Hubert was extremely professional!

headshot image of Robert Hubert

Loan Officer: Robert Hubert

NMLS# 1249236

More Reviews

See all 430,495 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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