Everything was pretty laid out and easy to understand.
Process was a bit lengthy, but on all in all it got the job done
Wonderful experience. App is so easy to use and provided all the information needed and the ability to upload all my documents. Everyone involved was very helpful. Thank you
Every member of the team we were on was GREAT! Always responsive, we actually dealt with REAL people, not just recordings. The portal is great and easy to use and now we can continue to use it to make our mortgage payments and communicate with Veterans United Home Loans. We greatly appreciate the service and feel like we have many new friends through this process. We will and would highly recommend Veterans United Home Loans.
It was an overall great experience with the exception of the confusion around the land we own. We have two separate lots for which one has a loan and the other is owned wholly by us. There was repeated confusion between the lots with the wrong lot being referenced for the loan. The confusion continued even after we provided documentation that firmly outlined the differences. Up until the very last day before we closed, our last set of documents that we had to e-sign still referenced the wrong lot number. I had to reject signing and wait for it to get corrected.
We were honest when reaching out to veterans united and gave them a short time line. They worked with us and made sure we were ready the entire time. They made sure to answer all questions and were always available.
Everyone there was very friendly and personable. Pleasure to work with.
The who experience was great. Any questions I had were answered quickly. I never had to wait long before getting a response from my calls or emails.
Veterans United made the things easy, Paul and Mike are very professional they take the time to explain everything in detail, and follow up on every step, I would absolutely recommend this company to anyone looking for experienced individuals who actually care for veterans needs.
I had a great experience with Veterans United, everyone was professional and they absolutely knew their jobs, so that made the house buying process easy for me. Thanks for the hard work.
Everyone was not only on point all the time but if I had any questions with the process they made it clear and just made it smooth the whole way
10/10. Veterans United made the home-buying process smooth and kept us informed every step of the way. As first-time homeowners, we appreciated the communication, professionalism, and support from the entire team. Thank you for helping our family get into our new home.
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Veterans United was a Godsent lender!!! Team Patton representatives were top-notch. Special thanks to Eric Hermann and Brandon Willis who made my process seamless. All of my questions were answered promptly. Every Veteran needing a home should try Veterans United. Thanks to the entire team...you were awesome!!!
We have done business with Sam and his team for many years for all of our homes. UV team make buying/selling so efficient and easy it makes it enjoyable to work with them. We cannot say enough on there outstanding customer service and caring.
Solibel, Crystal, Jesse, are SO easy to work with, always pleasant to talk with and made our home buying experience a Lot easier than anticipated!!
My Team with Veterans United was wonderful! They really helped me get through all the hard steps and figure everything out to get to closing. Everyone worked really hard to help me get into my new home. I appreciate all of their help and efforts!
