Danial did a great job and the whole team AT veterans United made the entire process SO simple!Thank you!
They have been very informative and helpful with buying and refinancing. I highly recommend Veterans United.
We have gone through the homebuying process before and nothing compares to the customer experience that Veterans United provides. It is great to have a stress-free lender experience in this tough buyers market. Thank you Veterans United!
Shane, Derek and the entire loan team were wonderful from start to finish. They would respond quickly to my emails and were very quick to get my answers or issues resolved. We couldn't be happier.
David and the team were all awesome! Teaching me stuff and keeping me informed!
Can’t ask for a smoother process.
Team members kept changing, no one was on the same page, very unorganized.
Response from Veterans United
Hi Magdalena,
I’m really sorry to hear that your experience felt unorganized and inconsistent. Having team members change and feeling like no one was on the same page would be frustrating for anyone, especially during something as important as buying a home. You deserve clear communication and a coordinated effort from start to finish.
I’d appreciate the chance to personally look into your experience and get a clearer picture of where things went wrong. If you’re willing to talk, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Happy and satisfied
The experience with Veterans United was absolutely fantastic. From start to finish my team was very responsive to all my inquiries and concerns. The process was very stress free for the most. I would recommend that any Veteran looking to purchase a home contract Veterans United today.
The team was great to work with Spencer and Cole were very responsive and helpful with any questions I had
But the underwriting doesn’t need to know every little thing about you? And because we don’t trust banks, I can’t see no reason why we have to prove were we got or how we got our money. . Drew was great. Very helpful.
Chris Campbell and Catrina Heath have been amazing during the process of Refinancing my house. They worked with me every step of the way and kept in consistent contact throughout the process. This is the second time working with Veterans United. First with my home purchase and now eith the refinance. The team at this site is amazing and made the whole process as stress free as possible. I would highly recommend in the future. 10/10.
Couldn't ask for a better team than the VU! Thank you for supporting me throughout this journey.
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I've recommended Veterans United Home Loans on our neighborhood chat where we share issues in our community or reaching out for help.
quick easy everyone was great
When I decided to check into getting a VA loan, Veterans United were the first place that I chose based on their reviews. After speaking to Madison and getting preapproved, I was ecstatic. I immediately went and told my wife that it looks like we’re going to be able to buy a house. Thank you, Madison for understanding my anxiety and bothering you and or bugging you asking all kinds of questions not trusting what you say and turn around and ask the same question in a different way. We are beyond
thankful for all you’ve done by dealing with my silly self. We are truly blessed.❣️🙏
I have been working with VUHL for the past 5 to 7 years and more aggressively searching these past two years. Qualifying was not our issue. As I said the process qualifying hadnt been our issue. Our issue was finding something in the criteria of VUHL, Distance of Location, Affordability, Market availability and not being bullied out of an opportunity that could be reasonable. Well unreasonably it is far from where we'd love to be but near enough we wanted to pull this trigger and pursue the closing out on our Journey. Kudos To Mark Dischert, Chris Angelo who have for the most of our journey aiding in follow ups Erin Bell, Heather Risenhoover, Ally. safe landings now we're preparing to pick up our Keys T-Shirts from Lennar at Aviano from VUHL soon. Thank you Veterans United.
Great process in place when it comes to acquiring a home loan! Highly recommend
Made the transition as easy as possible.
