Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,376 reviews
727 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,376 unfiltered reviews

Starting on Page 123 of 15,346. Return to Page 1

5 out of 5 Stars

Dan and Yohannes were amazing. Dan wouldn’t hesitate to spend time on the phone to go over every little detail of the buying experience. I was a first time buyer so his education was extremely valuable. Yohannes had a knowledgeable answer for any of my questions. It was super easy to upload my documents. I have no complaints on my buying experience.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Veterans United overall was great. The experience was extensive but good. Eric and Lisa were there to help and advise whenever I needed. Him stayed on top of my case and it was an overall good experience .
My only problem was after I closed the closing title company I believe gave me misinformation on when they were sending out or sent out my payout which I was not happy with at all. It should have been paid out on Monday the 23rd of March I was told it would be paid out on Monday but it wasn't after many phone calls, texts and emails between Eric and Boston national title and escrow the closing company which is very frustrating cuz like I said I kept getting misinformation if it was sent if it was not sent. But in the end I did receive it on Tuesday the 24th of March at 3:00 p.m. so it all turned out. Eric stayed on top of it even before office hours which I appreciated very much.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

He was on top of everything he was helpful when I questions he answered to the best of his ability!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

2nd time using Veteran’s United. The customer service is fantastic and I highly recommend them.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

They made the process so smooth and it goes all the way back to helping me stablish my credit. They were awesome i would 100% recommend

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Cesar G.

Listen up gents,
I wasnt in the position to buy a home but this VU team headed by Mr. Paul Betts steered me in the right direction to prepare ourselves to purchase our home we were living in already as renters so we wouldnt have to once again uproot and disturb our family, Paul didnt hesitate to be side by side with us in the trenches and figure out our goal even when the muck got thick we weathered the storm and prevailed
To the entire VU team my family wishes to extend an invitation to our home if you ever find yourselves in California, our casa es tu casa, thank you guys for your hard work
-Semper Fi
Cesar L Gallardo

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars

Ryan and his team are awesome they where always timely and attentive, always reaching out always making sure I was taken care of they made the entire home buying process a breeze.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars

Everything went fast and easy, my team was outstanding and cant thank them enough for the help.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars

Great team who worked very committed to me and my wife in purchasing our first home.

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

The whole process was smooth & fast from start to finish! I chose VU because I had been advised that Navy Fed pushes back closing a lot & we were under a time crunch!! VU made it super easy, answered all my questions, were on top of everything & even made it possible to move up my closing date!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

Ready to see for yourself?

Experience first-hand why 366,693 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Brian, Rachael, and the incredible team at Veterans United Home Loans made what once felt like a dream a reality. Because of their unwavering support and guidance, I was able to purchase a home for myself and my mother--something that means so much to me on a deeply personal level.
I am truly grateful for the care, professionalism, and dedication they showed every step of the way. Their commitment did not go unnoticed, and I will always appreciate everything they have done for me.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Kenny and his entire team was amazing. They were very patient with me and the process went very smoothly and I love working with Veterans United.!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

They did an outstanding job getting my rate reduced.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Photo submission from Donald T.

Veterans United simplified the homebuying process from beginning through closing.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars

I have bought and sold a number of houses and this organization is by far the best! I had never before had access to a concierge to help in the home buying process. If I could I would rate Veterns United a 12 out of 10.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Kelly was super easy to work with and guided me through the entire process.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

Ready to see for yourself?

Experience first-hand why 366,693 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Veterans United made the process of our VA cash-out refinance go very smoothly. I would definitely recommend working with them if you are looking to do a VA loans!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Photo submission from Fred S.

My Veteran's United Team went above & beyond for myself & my wife. Thank you Veterans United! We love our new home.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

I have now purchased my second home through Veterans United and have been more than pleased with the process. The personnel have been exceptional. The To Do list was invaluable and kept the process smooth as silk. Bar none the absolute best home buying experience ever. Don't change a thing.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

I have worked with Travis and Dennis for my loan. Both are amazing. They answered any and all my questions throughout the process. If I needed more information they were there. Both responded almost instantly. I would highly recommend veterans united and both of these two.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.