They made it fast and friendly. I loved how professional and personal they could be.
Would have been a 10 but wasn't told I could get extra cash out at the refinance (We have about 8K in electrical work needing to be done and could also use a new water heater).
Extremely helpful and very supportive to every request
Very time consuming, but it's great.
The whole process was easy, quick, and better than we expected. We were/are very pleased with our loan.
Alex Herbel was great to work with. He answered every question we had in a timely matter and was very respectful. Great experience would recommend VU to anyone. I also would like to say thank you to Sheila, Alex's assistant. Great work.
There was mild confusion and paperwork but this was our first home so not a big deal
You made us feel like we were criminals . Things had to be proven several differen ways.A lot of things were sent in several times, as if you lost them. There were things you knew you needed ie the water test which we had to pay double for inorder to
your stuff and Seth Thompson were very helpful and very good at what they do appreciate everything they did for me outstanding job outstanding public relations highest rating
Very friendly and professional staff.
My experience was awesome. They whole VU team helped me every step of the way
The team we had in charge of the loan process were outstanding!!! They made the experience easy and had great attitudes!
I thank all of Mr. Carratura Staff. Your professionalism and integrity are without comparison on the business.
