Every person that I dealt with was very professional and extremely helpful! As a first time home buyer, it was refreshing to know i had a team that had my back and was there for me all along the way!
My only input/critique is when it came to interest rates. For only one day, rates dropped to 5.99%, which was .26% lower than the second lowest rate. I tried to call to lock this rate in but nobody answered the phone.I am still not sure if this rate could have been locked in by leaving a message or an email. I would have liked more communication about this process from everyone involved. Maybe even a notification when rates are low, since this can have a significant change on the monthly costs.Other than that, I don’t have any complaints and things went smoothly.
The entire loan team and my realtor were absolutely amazing. They definitely made the whole house buying thing as smooth as possible. They were extremely knowledgeable and answered every question I could ever come up with. I would recommend them to anyone buying a house.
Veterans United was amazing to work with, they make the process so much easier and their teams are so helpful and friendly and are so responsive and on top of everything.
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From the minute we filled out a survey/interest link to the final ‘congratulations’ text, we were pleased and surprised! VU knew we wanted to close in less than 30 days and made it very clear what was needed from us to deliver on our goal! They were all amazing and easy to work with! Would highly recommend!
VU stayed on top of everything. If I did not hear from someone from the realty team or title company they did everything they could to get ahold of them so I could just focus on getting all the paperwork needed. Great job and I appreciate all the time an effort you spent on this!
Honestly, there isn't much I can say besides I was extremely happy with my service and those who helped me. I don't think I would've been able to do it without all the help I received.
First time home buying experience was extremely easy with these guys and gals.
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We would definitely do business with Veterans United again and would refer others to them. The additional benefits we received were unexpected! Exceptional customer service!
All I can say here is," Do I really need to say more to interest you in their Home Buying Service? Well, Just that you do not need to be a veteran to obtain the same service from them. Thank you. Sincerely, Millard Scherzer
Exceptional work and very friendly. I would definitely recommend and use again. My team ROCKED!!!!!!
From the start we were treated with respect and always felt like the team was there for us! We will definitely recommend Vetrans United to family and friends.
The only hiccup in the process was the well testing. Understanding what is required prior to inspection would be helpful.
My team was so on top of things - my realtor had not had good experiences in the past working on VA loans and had a lot of misconceptions - this team definitely changed her mind and she won't dread her next VA loan client!
