everyone was very nice and informative
Mary and her crew very helpful in guiding me through this long process.
Kyle and Jason made the process very easy and took the time to answer all of my questions thoroughly with each step.
A pleasure to work with. Smooth transactions all the way.
My loan officer very quick to respond to my every question:
Veterans United was excellent to work with, in keeping me updated with the progress of the loan and the need for information. The process was smooth and efficient. Thanks so much to Khris and Chrissy and the whole team.
Overall experience was outstanding! I will highly recommend Veterans United to all my friends and family. I learned so much during the home buying process.
Always helpful with follow questions
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Well when I first came to veterans United Lauren Zettler help me because my credit wasn't that great. She guided me on how to get my credit up and move through the process and I'm thankful For that
It was a very professional experience with everything done in an orderly manner.
Having served our Armed Forces for 27years, I have become accustomed to 'due diligence' and attention to detail. I am so thankful for the loan team I was assigned to because of their exceptional customer service. They demonstrate in ALL aspects the professionalism I've come to expect. Kudos to Shane Miranda and Jeremy Essner!!!
This process was very disorganized with a huge lack of communication
The entire process was amazingly simple. From the initial application, to getting a phone call ten minutes later, getting pre-approved, and uploading all the documents to a website that is actually user friendly as shit; it was easy and streamlined. If everything was as simple as this, the world would be a better place. If the military worked as efficiently as Veterans United, we wouldn't have wars because no one would f*ck with us.
Overall experience was very good. I had a unique situation being stationed overseas / deployed and was able to purchase a home for my family back in the U.S. The online features and ability to do basically everything through the website made it possible in my situation. The employees were extremely helpful and made everything happen when it was supposed to.
Overall the agents did well. However, it would seem best to request the client to acquire all paperwork on a timely manner. Some paperwork would be best to request from the client for an"just in case" situation so the client does not have to rush a week prior to closing.
