Justin Keith was the best agent I've worked with in 3 home purchases. Although your underwriting departemnt was a little to be desired. They delayed my closing by 5 days causing a plethora of changes on problems on my end. Last minute changes after being told everything is set and good to go. Im a very structured man and expect strict time lines and for everyone to have honor in what they do. Underwriting needs to implement the human factor and realize the impact they have out here.
the entire experience was 10+
I feel that a in person experience would've made my first time buying a home a lot smoother. As a first time home buyer I felt that having someone to sit down with and have them walk me down each phase of the homebuying process would've been beneficial and I was constantly asking questions and lost in the process and just hoping that it would all work out.
The local office ( Tammy Hemmie) was a pleasure to work with. Very friendly, went out of her way to help us get the loan thru. Very pleased to work with her!
From the Beginning, Jake Hanson and his team made home buying so easy. He would respond on the weekends and Brooke Doolittle was a tremendous help.
I had a hard time trying to get some of the documents that they had me read/fill out on the website. It was frustrating.
They treat us with great care.
A little confused about the end of the process. It seemed over bearing on income verification.
Thanks to all the hard work from Brent and his staff, purchasing a home was smooth sailing. I appreciate all the time and effort with assisting to me to accomplish my goal of purchasing a home.
Smooth process the support team was great with exceptional mentions to Brad Cones. Great experience we are very glad to have used veterans united home loan.
We would highly recommend veterans united
Awesome experience! I would definitely recommend
They're just awesome, they always made sure we were informed of what was happening and what we needed to do. Great service
Friendly, fast, and efficient.
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They were very professional, quick to respond, and the software was very intuitive.
Process was smooth and no obstacles along the way.