I can' say enough about Shelly Doris. I am almost in tears thinking about how scared I was of this entire process and she made me feel confident. NOT ONCE did I have to make multiple calls to get status or information.
And to be honest, most of the "mortgage language" is foreign to us outsiders....... sometimes I felt like the questions I was asking were stupid....or a waste of time. Shelly had the answers right then and she never made me feel dumb. That means a lot to some people....especially those of us who have noone to go to for verification or support in the mortgage process. I WOULD 100% RECOMMEND VETERANS UNITED HOME LOANS.
Thank you from the bottom of this Veteran's heart!
for first time buyers we couldn't ask for a better experience Brendan was great and the agent Carol was the best between them both we are extremely happy with this buying experience!
Thank you so much.
Mr.Thompson and Mr.Sexton are two great people. I couldn't of asked for a better experience in buying a home. Them 2 guys were on top of things. They explained everything to me which made the process easy. I thank them so much. You all have two great employees in them. I'm definitely going to let my military friends know about Veterans United. Thank you all!!!
Thank you for helping me through my complex loan process. Ideally my wife and I would have rather not dealt with the headache that a county line can create when purchasing a home but we fell in love with our home and VU made it happpen. Extra thank you to Tammy Hemme (Puyallup, WA; initial home purchase) and Darrick Brown (handled the refinance process).
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I would like to give a GIGANTIC thanks to Alan Eyink. Without his help i would not have know where to begin or how to get to the place i needed to be to become a home owner. I know its his job but its alot of peoples jobs to do this and he took the time to help me when other companiies wouldnt so THANK YOU!
They were very fast, friendly and professional on getting things done. Over all the whole group of people were great to work with and have on your side!
Would definately recommend to other veterans
After going to Navy Fed Credit Union about finding out if i had a usable balance for my VA loan and about how to go about applying an coming away with feeling that they didn't know what i was talking about i saw an add for Vet United on the internet and call on a Sat and got Bill
He was very good in answering all my questions (even the ones that were the same question just asked a different way) and making me feel that i had found the place where they really understood the Va Loan process.
Through-out the process it was nice to have Bill to talk with and not be handed over to a "loan Specialist"
Bill did an outstanding job in communicating and, i believe, did a LOT of back ground work to make this a smooth process.
I also appreciated the fact that VU did not keep coming back and asking for "one more document" twenty or thirty times
I only wish that Bill could have been at the closing to calm me as signed all the same papers that i had signed before.
My only issue is that I had no idea whether or not we were approved and able to close until two days before closing. This caused a great deal of difficulty in planning a move and determining when to give required notice for exiting apartment which could have cost me an addition thousand dollars, or whether or not to transfer funds for closing. The hold up was employment verification which in my view should have been completed at the beginning of the process not the end. Other than this the people were very nice and polite.
Veterans United made our home buying experience absolutely painless. We are so thankful we went though you guys. If we ever are in the market for a new home we will be back.
I will continue to do business with Veteran's United and will reccommend to all of my military friends and family. Thanks for the opportunities.
Alex goes above and beyond to make sure her clients are well informed and the home buying/selling transaction goes as smooth as possible. I couldn't be happier with the support and services Alex provided during our home buying/selling process! This is my second time working with Alex and both experiences were nothing less than stellar! I have recommended her services and will continue to recommend her to anyone I know searching for a mortgage. Thank you Alex!