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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,918

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 389,918 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Y’all made it super easy can’t say enough good things

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Overall Veterans United gave up great and efficient service.

headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

Experience with VA United was great i love the website where you can just upload everything on your yo do list it was very easy so was Alex she was such a help through the whole process with breaking ALL of my questions down to me thank you so much Alex !

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Would Recommend

Everyone that helped us at veterans united was very helpful and made our first time buying a home easy and were able to answer any questions that we had. Would recommend to anyone.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Chris, apart from being a professional with a difference, he and his team are very passionate about their job, especially in seeing every of their customer get the BEST treatment ever. He represented VU with respect, dignity, and honor. He and his team communicated well and answered my questions promptly. I do not have to wait forever before answers are handed over to me when in doubt. Chris and Noelle worked tirelessly to see I was taken care of. Thanks, Chris and Noelle. You guys are GREAT.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

I would recommend. VA to eny one who ask

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
Would Recommend

Using a third party to verify our raw undeveloped rural land was extremely frustrating and honestly a joke. I was on hold for over two hours when trying to call back. When I did speak with them there was a language barrier and a struggle to understand due to accent. Unnecessary stress.
There needs to be just one point of contact not a half dozen. My email and phone blew up with different people representing Veterans United and again it just added stress that was needless.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

The way that closing is done is highly inefficient. No one could give us an exact number for closing costs. We weee told to send an amount of money and 5 days later received a refund check of almost $700. If there is no way to have accurate closing costs someone should call invent it. That is literally my only complaint. The entire process was so effortless until the last week. I would definitely recommend Veterans United to anyone looking for VA loans

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

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5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The entire Veterans United team; Matt, Jourdan, and Lisa were on top of every detail, very responsive to any questions, and made sure things rolled along without a hitch. Most pleasant and easiest home purchase I have had. I would recommend them to anyone with confidence.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

For what I thought was going to be a nightmare….was actually the calmest and most pleasurable experience I ever could have imagined. The team atmosphere was evident. Everyone was so informative and patient and really made me feeling like my journey was personal to them. Thanks so much everyone!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Just wanted to say, I appreciate the entire team for all their hard work, information and encouragement. Everyone played a part and I’m honestly am so thankful for each and every one of them.

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

More Reviews

See all 389,918 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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