Loans officer made the process easy, fast and understandable.
This is our third loan with Veteran's United, we obviously love the organization and are especially grateful for the technology you have created to help us work through the loan process. I would rate the experience a 10 overall, however this last loan process felt to have missed some of the quick response and over communication we are so used to with the company in the past. That said, in the end we are happy, but we still have some unanswered questions from a few days ago and the delay in response is what frustrated us this time around.
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Jeremy Henry just did an outstanding job all the way through! He went way beyond in every way to make sure this thing happened on time. Everyone is amazed at how quickly and smoothly it went. Thank you & huge kudos to Jeremy! R
I was working with Andrew for most of the process and he was the BEST. This was unknown territory for me, but Andrew made the process easy and understandable. I've worked in customer service jobs pretty much all my life and the customer service that Andrew and Zach gave was the best I've ever had. I was at times very worried about some of the steps and if I could do it, but these guys where right there to pick me backup. Thank you Andrew and Zach.
Very great company to work with. Always willing to help
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This was a long journey but Veterans United along with Brandon Wilson stayed with us all the way.
The team is very profrss5and easy to work with.
