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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,985

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 471,985 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We had an incredible experience working with VU! From start to finish, our team of Don, Eli and Chris provided great support, knowledge, and they truly went above and beyond—especially as our transaction was a bit complex with a lot of moving parts. They offered steady guidance throughout, always making sure we understood the process and felt confident in our decisions. They provided helpful tools and resources that made us feel seen, heard, and genuinely cared for every step of the way. We couldn’t have asked for a better partner in this process!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

As always out needs were exceeded in this process. Thank you

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Great communication. Helped with every decision I wanted to make. Never left me without question

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Easy to use, many helpful tips!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
Photo submission from Jarel F.

The team was knowledgeable and patient through the entire process.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Nick is the best in the bizz, he has helped me many times over the last 22 years!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I think the team at VU was so helpful and knowledgeable from start to finish of the home buying process. Any and all questions were answered in a timely manner. They also took the time to make sure we understood and acknowledged all parts, even if I needed them explained multiple times.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

Communication was great through out the process. As a first time homebuyer, the team helped explain the process in an easy to understand way.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend

Kyle & Kaylyn were great to work with. Even after hiccups from powers out of their or my control, they did everything they could to pivot and do the best thing for me. I couldn’t be more appreciative.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Awesome team! Very responsive and helpful! They made sure I was kept up to date on the progress of my refinancing.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

The purchase of this home was contingent on several moving "factors", the Veterans United team worked with me and all the moving "factors" to successfully purchase my home. Thank you Veterans United for your support.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Absolutely great

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

The whole experience was a breeze! Everything was handled with care and dedication! Literally everyone I came into contact with went above and beyond!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

More Reviews

See all 471,985 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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