I suffer from a bad case of ptsd n it appeared that they understood my lack of patience and worked with me 100%,Barbara was just awesome u want find a better group of people when it come time to purchase a home, thanks nick n veterans united home loans.?Y??Y?
This has been the most harmless, comfortable experience that I have had in buying a home. Although it was my first time buying I always felt like there was someone on the other end of the phone willing to help me when I needed.
The veterans united team that worked with new
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I was always informed of what needed to get done in a timely manner. Professional and friendly staff
It was an extremely easy process for our home purchase. We were updated on a daily basis. Any concerns or question were handled.
great service!
Everyone was great and very helpful especially Patrick Richardson!! He was always friendly going above and beyond my expectations!!
Good communication
Kelly was outstanding, flawless at what she does. will absolutely recommend to everyone. will definitely use again for another home purchase.
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We really liked the way we were kept up to date on what was going on and how the were patient with us in working with us.
Everyone took their time to make sure that everything was completed and professionally done
Words can't express my satisfaction and respect I have for my VU team. What I can say is that it was a smooth, straight forward and successful experience refinancing my home with them. From the bottom of my heart thank you all.
The entire team worked very hard to ensure our loan went all the way to closing. Thank you.
The name "Veterans United" implies that this institution is veteran friendly and is aware of the VA Loan process and details when using a VA Loan. This was not the case with my loan. VA Funding Fee exemption verification: I had to instruct the loan officer(s) on this process and then push the issue for them to file for the exemption.When Veterans United made the "clerical error" on my closing documents, the finger was pointed at the VA as not informing Veterans United of the funding fee exemption, even though Veterans United had this verification a month prior.Seller concessions verse Closing cost assistance (yes there is a difference).The lack of trust from Veterans United to me was astounding. Questioning "why" I paid my daughters credit card and accusing me of having debt that I was not disclosing. Veterans United contacted my insurance company to provide proof that I actually owned a separate property, vice requesting a copy of the title/deed from me to show my proof of ownership.
Everything was wonderful, easy, and time saving
