I called the broker at least 5 times a day and his "assistant" the few weeks before closing. They rarely ever called me back. Closing was push back three times because of mistakes, errors, and oversights on VU. The day of the closing the closer was even unable to get a hold of anyone. She was even told that the original person she was dealing with left for the day in the middle of the closing! This has been the worst experience. The problems continue with VU.loanadministrators too. I want to refinance with another company just so I don't have to be reminded of this experience for the next 30 years.
Extremely Pleased
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Justin Benge was awesome to work with, he explained everything to us in detailHe was very proactive through the process A wonderful asset to your team, if it wasn't for him we may not have used VU. I will recommend him to present friends and family as well as church members and I will spread the word to all I know and meet in the future
What a great knowledgeable team. Thanks for the help.
Our buying experience was very easy and any problems were fixed immediately. We had constant contact with someone every step of the way. Y'all even matched us with an amazing realtor Katrina Lowry.
Great experience
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Veterans United made our dreams of purchasing our first home a reality. They were friendly, efficient and communication was excellent. We closed in a month after putting an offer. Thank you very much. Without hesitation recommend them.
The Loan Officer and his team are the absolute experts in the Home Mortgage field. Ryan & Beccaas performance and proficiency seems infallible. My self-induced stressed was always confronted with a solid assurance that everything was on track and confidence that they were ahead of every friction point.
When I saw former MCPON Rick West was involved with your organization, I immediately thought that the company could be trusted to take care of interests. After working with Collin Grote and Lauren Schumer, I realized I had made an excellent choice; they were a great team and helped us on the road to home ownership with in the most professional manner. Thanks for everything.
Angie Sanders and her team was able to get our house closed in 3 weeks after switching from another lender during the closing process.
Very quick and makes the entire process smooth.
Underwriter made the process difficult due to needing unnecessary items or needing multiple items of the same thing.
