They helped us so much and are so caring. Definitely helped us go in the right direction and get stuff sorted out quickly and efficiently! Such a lovely group of people. Made the whole experience much more enjoyable than I know it could’ve been. They helped us have the best first home buying experience
This was an easy home buying process and I would use Veterans United again in the future if I needed to purchase another home.
The experience of having Veterans United for our mortgage company was the best choice we could have made. The site we used to complete documents was easy to use and I could download the ones I wanted at any time. The team answered any questions I had in a timely manner. Everyone was very up beat which made it much easier to communicate throughout. Thank you all. Clara and I wish everyone the best.
I would recommend friends and family to consider VUHL as they shop rates
Overall excellent experience
Second purchase, great team.
Exceedingly patient, understanding, and helpful! Outstanding team! Thanks for everything.
I had a friend who purchased around the time I did with a traditional loan, no points, and we both got the same rate. I do think we could have done better on the rate given my circumstance. I feel a little ball and chained with escrow - property taxes, etc. - and having no control over it. It was my first time going through this process so many of the barriers I ran into were murky. I recognize time is of the essence in a process like this, I feel at times my lender team wasn’t on top of it, falling behind. Examples are receiving a timely response when needed, risk and benefits of decisions, the why’s around important processes. While I am a bit taken back by the whole process and this experience, all in all, I am comfortable with the purchase, grateful for John and his team putting me into a home. The website is clear and the interface is user friendly/ easy to navigate.
I had a fantastic experience working with Jeremy, Kaylyn, Sarah, and the rest of their team!
Jake Hanson was hands down the best loan officer I have worked with. He was not only super informative, but he took the time to answer all of my questions and never made me feel like I was taking up his time. I highly recommend Jake to anyone going through this stressful homebuying process.
Thanks for everything!
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They worked so hard and answered all questions I had
Awesome smooth experience, Thanks to all
