Our initial contact with Veterans United was not great. I thought I was submitting my information online to look at some information to help educate ourselves. Not more than 30mins after I submitted my information I was called by 2 loan officers, 1 who I don't remember and the other Tom Welek. Over the weekend my wife and I wanted to ask some questions so we decided to call Tom Welek but he didn't answer over the weekend so we called the 1-800 number and ended up talking to Curt Fischer. This gentleman had to be the worst person that could represent your organization. He was very condescending towards my wife and thought we should know how everything works. My wife and I stated to him that we were not looking to fill out any paperwork or get pre approved, all we wanted was information. He was very pushy to get personal information out of us to start a pre approval applications, even though we told him we didn't want to do that. After looking at your website and doing a lot of research ourselves, we called Mr. Tom Welek again to see if we could start the process with him. He was more than helpful. Tom made us feel very comfortable with every step of the way. He explained everything to us as many times as I or my wife needed him to in order for us to get it. Tom never made us feel uncomfortable about the buying process. He is an asset to your organization. I really hope this is the kind of people that represent your organization, not Curt Fischer.
Nathan Jackson is a true professional that cares about the welfare of his clients.
Grant and Bryan were awesome throughout the entire process. It was a completely smooth process from start to finish and I would recommend this group to anyone and everyone.
I would recommend Jeremy to anyone that that I know that is looking to buy a home
We had a great team that made our home purchase easy and possible. We followed their recommendations and they helped at every step.
We were always informed, never had to wait, and the staff was the friendliest I've ever met!!
Provided guided support in the home buying process
Everyone at Veterens United Home Loans did a great job very helpful and prosional.
Great communication, attention to detail, follow-through!
Danielle.Bourne@veteransunited.com rocks!!
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Awesome experience with veterans united, never felt the stress that people talk about when buying a home, was welcomed into their company from the very first call, would recommend to everyone I know
Amanda was the best Mortgage Loan Officer that I ever had. This is the sixth home I purchased. The whole team was friendly, competent and quick to respond to my questions.
The whole process from offer to closing was smooth and low stress. Much easier than previous home purchase.
Colin and kim were extremely professional, honest, and helpful throughout the whole experience. Even with the stupidst question i could ask, they never talked down or demeaning and were sincere in wanting the best outcome for my family and me.
Very smooth process-great communication and always easily able to reach with questions and requests.
