Very good team effort on your whole loan,they get it done. Most of all very honest when it comes to putting your application together. They don't mislead you or take a vantage and there fast getting loan ok and done.
Ernest and Evelyn Hines
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Larry Schafer and his team was very helpful and easy to work with
Suzanne was very personal and I found it easy to talk with her. She was always very helpful too.
I love my experience from the first step to closing on the house. Everyone was very helpful and answer any questions and they were more than happy to explain more than once.
Someone in Valuation should be shot! There also needs to be better "hand holding" help on transitioning between old and new mortgages.
The first VA loan I ever had was through VU as was this re-fi. The rates were competitive but the process was very seamless. I attribute most of this experience to the loan officer, Matt Landis.
Throughout the entire process, Veterans United helped me so much. Through fast responses, constant availability, and diligent review, my closing went off with out an issue and on time. During the closing, the agent credited Mark and his team with full credit to getting me to this point on time. The common theme was "Veterans United was your saving grace". When the fact that my real estate agent was forging my signatures on disclosures and agreements surfaced, VU worked with the real estate company on my behalf to get to the bottom of the situation. Mark expressed to me that this was the first time he had ever dealt with something like this but he never stopped helping me or passed it off as nothing. Mark introduced me to Rebecca Buechter with the real estate team that helped out IMMENSELY in making the appropriate calls and getting the agent to admit that she did it. The real estate agent made buying my first home a very taxing and stressful time, but thankfully I had the support of Mark, Rebecca, and their teams to help me through it. I can not express enough how much I enjoyed working with Veterans United and look forward to any future encounters.
Ashley and Amanda you both are amazing at what you do, who foster a friendly atmosphere and a welcoming working environment. It was a pleasure going through what is typically a very stressful process with you. Thank you for making this process a zero stress one!
The team are very helpful and answers my questions in a timely manner.
Yes: I am sure If all the people you have working with and for you in what ever level were half this good. you have the best team available for Lenders around. The most important factor from my prospective is they are looking out for us. That goes a long way. We, my Wife Dorene and I certainley made the right choice. I would not hestitate to recommend thise who to purchase a Home to recommend these people in a heart beat. I am looking forward in working with them in the years to come.Let me finish from both of us Thank You very much
Michael H. Sitzman
Please don't ever let her leave....i wish you could promote give her a raise but keep her in the same position. ...I've never done business with anyone as professional helpful and polite as Mrs. BETH FLETCHER