It was pretty much the most painless experience ever. Everything just fell like dominos.
We will befiling a complaint as we have a 1.3 percent increase in loan interest due to stalling tactics used during our process.
There should be a list for different types of documents that veterans (such as those still working, those not working) because all material should be filled out in the beginning, not at the end near closing. SEVERAL times we were to fill this or that out near the end when everything had been explained. Example, we told out agent that we were renting. They had us signing documents to prove we were not buying this home to make money on. Once all that paperwork was given & I was a little upset & asked our agent why would they think we were going to make money off of this house when we are renting. After that it wasn't long the house finally closed. Our agent was great & had a lot of patience.
This is our second time through with Veterans United funding our load in the last 3 years and each time went smoothly and efficiently right through the closings.
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Ms. Jacobi and her team were easy to deal with, honest, and professional. This experience was very rewarding, and I appreciate their customer commitment.
We had a great experience with you all! The only reason it's not a 10 is we had to keep sending the same paper work multiple times. However the whole overall process was very smooth and quick. And everyone was very friendly. Thank You to everyone who made this a great experience! Chris, Miranda , and Donna and everyone else who I might have forgotten about.
I was treated like a person not just a numbet.
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Harris and Lisa are a perfect team. They help me all the way through my house buying process. Even when I had trouble they help me through it. Thank you again for the expert advice and help.
The experience we had was phenomenal.
Outstanding service I was not harassed buy the team. If they needed something they let me know and gave me time to submit the documents. Very polite.
Very quick and understanding. Easy to work with.
