Everyone I had the pleasure of interacting with at Veterans United was absolutely outstanding. A very positive experience all around.
I would specifically recommend both Aimee Hall & Candie Dearing. These two lovely ladies were an absolute treat to work with. This was my 1st home purchase & they made it painless.
Seemed like a great group of people who were very professional and personal at the same tim
We are very grateful with Veterans United! Every person from Veterans United carried themselves in a professional manner!
Matt and his team are awesome!
Hunter was fabulous to work with! Excellent knowledge of the process and is very professional and friendly! Give him a raise!
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They were fantastic, we relocated on short notice from MA to VA and had a very small window of time to find and complete a home purchase, everyone there went above and beyond for us.
Allie did an outstanding job
We loved working with Janet and Ashton. They were both so helpful, even when things got really tough.
They answered all questions right away. They made sure I was up to date on what was going on with my loan.
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Josh Stack was very professional as well as instrumental with assisting me with buying my first home.
I would recommend Veterans United Home Loans to friends/family but I personally felt the communication could have been more frequent. It could just be that I'm not that knowledgeable about the home-buying process but I felt the weeks of no communication was highly nerve-racking.
The initial loan officer I worked with had very minimal contact with me. He started paperwork for the wrong loan, not knowing that I wanted to refinance to a 15 year and to add my husband. I asked to be switched to someone else so Aaron Boner stepped in and helped and then that loan officer quit any way. Aaron was good at communicating. Then I had Jody assigned but by that time most of the work was done so Jody just called to set up closing and let me know when it was going to happen. This has not been my previous experience with Veteran's United, I suppose that original loan officer was just a fluke.
Absolutely helpful in using my VA loan!
The only recommendations would be to have a clearer line of communication between everyone consistently to ensure all info is gained at the correct time and everyone is on the same page.