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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,171 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,171 unfiltered reviews

Starting on Page 13058 of 15,340. Return to Page 1

5 out of 5 Stars

Holly was just outstanding and always available for any and every question

headshot image of Holly Roellig

Loan Officer: Holly Roellig

NMLS# 1435831

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars

Veterans United made refinancing easy and painless!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Jon Lucas, and Laura Christie were both professional, prompt with communication, and very personable. Great experienc

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Nicole Harvey is the person I would love to have on any team. She is outstanding and very helpful. She answered every need an paid personal attention to my loan. Kudos to her.

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

The people at VU were very efficient and kept us in the loop at all times.

headshot image of Benjamin Choi

Loan Officer: Benjamin Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

4.5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

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4 out of 5 Stars

I ask that the Veterans are notified when the rates drop so they can lower their payments. Many are ill and need that break. In addition, the Veteran should be offered the option of receiving their escrow or not and not charged to refinance their loan if they qualify. Also not all realtors are vetted and we got a dishonest realtor....and sold a money pit ! These are my only concerns about Veterans United.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars

Quick, easy. Love dealing online -

headshot image of Nick Hermann

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars

I already have and I plan on sharing with my many brothers and sisters from the military via social media

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars

Fast and efficient. Communicated clearly and made the process go seamlessly. Thx so much!!!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

2.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

0.5 out of 5 Stars

1) 30 days prior to closing i had a bunch of paper to sign with explaining what are those and some I had to sign again and again2) i told VU i am deploying by a certain day so we can close on a certain to have time to move before deploying, but as if I said nothing and start giving me dates whenever they wanted but luckily my deployment got delayed a week.

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars

Dj was very helpful, patient, answerd all our questions and a blessing to our family.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars

Mark was heat!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4 out of 5 Stars

They have good quality people who know there job and have great customer service.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars

Incredible proffessionalism!! The support shown was very warming and informative. A very laudatory experience. Thank You

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Matt Lucas and Samantha Walker, along with their team, were truly unbelievable in their service. The process from beginning to end was flawless. Almost too good to be true!! We closed on our home yesterday, 10/07/2016, and are just so happy we contacted Veterans United. We highly recommend this company and could have not had a better team from start to finish !!! Thank you Matt and Samantha for making our dreams come true.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

I already have mentioned how satisfied I was with this team to anyone who has listened.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars

It was a long run to get a house but not at the fault of the bank. The lack of appraisers made it take for ever.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

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