I also want to mention Beau and Crystalline. These two ladies mirror each other when it comes to customer service. Their attitudes in my opinion are amazing.
It's because of staff like this I returned to VU a second time.Better clone their skills
2nd home purchase thru Veterans United and pleased with their services
Easiest house buying process I’ve ever had, prompting the second time I’ve used Veterans United. Thank you.
I was deeply impressed by the immense respect and appreciation shown to me as a military veteran. Jay, Samantha, and the team not only understood the unique needs and challenges faced by veterans but also went above and beyond to honor our service. Their unwavering commitment to serving those who have served our country was truly commendable, creating a sense of trust and camaraderie that made the process even more rewarding.In addition to their promptness and respect, Jay, Samantha, and the team demonstrated unparalleled expertise and professionalism throughout the entire loan process. They provided clear guidance, answered all of my questions with patience and clarity, and ensured that I felt confident and informed every step of the way.In summary, I cannot recommend Jay Christman, Samantha Howard, and the Veterans United Home Loans Team highly enough. Their prompt and efficient service, combined with their genuine respect for military veterans, sets them apart as leaders in the industry. Thank you, Jay, Samantha, and the team, for your outstanding support and dedication!
Overall it was good experience, just ask for more communication once a week to make sure we are on track to close on time.
Rich Pauls and the Veterans United team exceeded all expectations for what I expected from a loan officer! Before connecting with Rich, I had previously engaged with another mortgage broker, and I stumbled upon the Veterans United website while doing a comparative market analysis. Promptly after completing the web-based assessment, Rich contacted me directly to introduce himself and discuss my home-buying interests. The call was enjoyable, and Rich accepted that I was already working with a separate entity. He provided me with a short list of services he could provide on behalf of Veterans United and offered to help me if I decided to switch home loan providers. After making little to no progress with the other provider, I called Rich back a week later, and it was the best choice I've made in recent history. Rich was an absolute professional, and I felt well taken care of. I genuinely think Rich and his team provided a service I could not get from any other provider. I never once felt pressured or confused by anything presented to me concerning the loan I applied for. Furthermore, I bid on numerous houses over two months, and Rich championed every bid. He frequently contacted both my buyer's agent and the listing agents to resolve issues and give me the highest likelihood of winning the homes we bid on. I did not know what to expect from Veterans United before linking up with Rich and his incredible team, but now I could not imagine purchasing a home without them! Thank you very much, Rich, Rachael, and Blake! You made this whole experience a very enjoyable one!
I have had an outstanding experience with this entire process! Evan and his team handled our refi with the utmost professionalism. I will be recommending Veterans United to anyone who will listen. Thanks again for the ease of process, and the attention to detail!Matt
Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.
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Shout out to my team assigned to me. They were all extremely diligent in helping me pursue my dream to own a new condo. Thank you Joe Choi, for the amazing advice, patience, and personal knowledge to educate me. Thank you Nick Gemming for helping me learn the final home buying stages clearly. Thank you Liz Schulte for helping me understand the easy way to connect all my utilities. I love your, "work smart not harder" notion. Thank you all so much.
Great Experience Overall. I thought that buying a house would be a painful journey, but Veterans United made it simple.
I am very happy with the entire team that worked on my home loan. They all deserve a rating higher than 10!!! I especially liked dealing with all the members of the team, and was great to talk to each and every one of them. It also doesn't hurt that they are from my home state of Missouri.
