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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,114 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,114 unfiltered reviews

Starting on Page 13140 of 15,438. Return to Page 1

5 out of 5 Stars

overwhelming knowledge with assisting us. outstanding customer service on all ends of the spectrum.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

We're fantastic went above and beyond to get our house, always very curious and a pleaser to work with.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Krystal Palmer was very patient with me and understanding when I was not able to get paperwork back to her right away. The fact that I was in the process of traveling to my new location made it hard to fax or e-sign paperwork at time, but we got it done!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I have used VU for my home buying as well as the IRRRL and they have been nothing but awesome through it all.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Went very smoothly and kept me informed every step of the way.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

4.5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

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5 out of 5 Stars

Awesome Operation

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Sec time working with and always right on top of things very professional group

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars

Great group of people to work with. Work on communicating between all parties a little better.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

1.5 out of 5 Stars

We were stunned when the appraisal company attempted to raise the rates quoted (only on the phone) to get them to do the appraisal in a timely manner. This was resolved. But that is a real ugly symptom of what is going on in corporate lust for unearned profits.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

3.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

Ready to see for yourself?

Experience first-hand why 369,040 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

the process was simple and smooth

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars

Mr. Lowe and Ryan were awesome with my loan, please keep up the good work.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The team was very professional and responsive to all questions in a timely manner.

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Words are not enough to express our gratitude for their patience ans time consuming efforts to see this refi thru. Veterans United has a GREAT team always working on our behalf to see our dreams come true

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

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