They were great!!!
The process was very painless
Seth and John were great! They really went out of their way to make this happen for us.
Chris Hill is excellent! Professional. Polite. Hardworking.
Everything went smoothly. Black was always clear, prompt, and helpful.
My calls were return in a timely manner and question were answered
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Our rep was Mr. Kyle Gardner! He was patient and had Professional kindness that went a long way in making the process smoother! Thank you for employing such Great people , who truly care about people!! We are and senior couple and really appreciate his and your company's help during that time. Please give that young man a"Job well done and heart felt thank from us!! Blessings Alexanders
Dmitry, Grant and the VU team in Colorado Springs were awesome. The office was very professional but had warmth and felt welcoming with no tension. All the employees were energetic and seemed to enjoy their jobs. Between Dmitry and Grant all the document signing and prep work for the loan was quick and effortless.
Prequalifying was quick, loan officers kept in touch often returning e-mails within minutes! Closing costs etc. we're estimated accurately.
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I had some a problem communicating with a real estate agent. I didn't want to cause a problem but when given the opportunity, because Ryan called to check on my progress I advised him of the problem. Ryan immediately replaced the agent solving my problem. I again needed Ryan's help when I decided to change the area I wanted to live in. Rayan was most obliging again. It was comforting to know Management had the time to check up on a new customer.
they did a great job, I'm very satisfied.
VUHL was veru expedient in terms of getting through the financial process in approving me foe my new home
The staff were very courteous and were quick to respond to any concerns or questions that I had.
I have already recommended VU to my friends and sorry for the delay in my reply to you, but have indisposed for a couple of weeks. Also does VU write mortgages in the state of FL.
