Excellent customer service from signing contract to closing. The To-Do list really helped me stay on track. Nick and his team answered my questions very quickly and efficiently.
VU needs to be more approachable to first time home buyers by transparently communicating the purpose and details of each document sent to the veteran. Each step of the home buying process should be thoroughly conveyed and future requirements should be brought to the veteran’s attention ahead of time. No surprises.
Very nice customer service.
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Veterans United is the best way to go when buying a home, their friendly team works very hard for you and provides exceptional service with 0 problems.
Working with Chelsea at Veterans United Home Loans was an outstanding experience. From the first interaction, she was professional, patient, and incredibly knowledgeable about the VA loan process. Chelsea made sure we understood every step, answered all of our questions promptly, and went above and beyond to ensure we felt confident and supported throughout the journey. Her dedication and expertise made the process smooth and stress-free, and we are so grateful for her guidance. We highly recommend Chelsea to any veteran or military family looking for a reliable and compassionate loan officer!
This was the best house buying experience. Everyone was professional and easy to access when needed. Couldn’t ask for anything more.
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Overall smooth process and easy to follow instructions and expectations.
In the beginning buying a home in Kentucky was a far fetched dream. Finally made the decision to just try it. I didn’t expect the final outcome at all thanks to all working together to make mine and wife’s dream come true. Thanks so much JD
All of them did thete best for me
