I have been very pleased with the whole process of buying my new home with VA United. Alycea, Bill and Dana all worked very hard to have me in my home on the closing date that was set. I would be very pleased to recommend this team to anyone who is in the market for a VA home loan.
did not use a veteran agent
The management team is even out standing to work with also
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Ben Peck is definitely an asset to VU.
Pleasure working through the process. We would recommend Veteran's United Home Loan service to friends and family.
As stated above everyone I came into contact with at VU were extreamily kind knowledgeable. You at VU have wonderful representing you in all fazes of the process to including those working in the loan department. God bless them all in helping me reach my dreams.
Sean Curts was my real estate agent. When I sell this house he will be my first choice.
Scott Ratliff deserves a raise. He has helped with the original loan and the refinance and has had to put up with my wife why can be feisty and pushy and he handled that perfectly.
Kudos to Katie Rose and Patty Kelly! (The Dynamic Duo) They are excellent representatives of your company and it's brand. You should be proud of their interaction and professionalism with your customers. I told Katie that she and her staff should teach a customer service/ brand course so that others can learn from them on how make customers feel educated, informed, and at ease.
I struggled to decide what company to initiate my home loan with and I am SO glad that I did my research and found Veterans United. Best decision I could have made.
I also would like to commend our realtor, Pam Freeman Olmstead. She too, was top notch, professional, personable and really worked hard to find us our dream home. I could not be happier with the work she did for us from start to finish. And all the while she was funny and fun to be around. Nothing was an imposition and we truly appreciated her personality and hard work.
THANK YOU Veterans United, Katie Rose, Patty Kelly, and Pam Olmstead!
At the start I was unsure regarding going to the Midwest to have someone work on a VA loan on my behalf; but frankly it felt like my neighborhood banker and made it simple for me.
You appear to hire the correct people who understand various situations and have the ability to help solve opportunities and make them positive when done. Thank you for a job well done.