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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,629

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 426,629 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

If anyone is planning to buy a home, they really should go with Veterans United. Any questions we had were answered, and they helped us in so many ways.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Absolutely amazing from start to finish! Everyone always answered my questions and concerns quickly and kept Everyone in the loop. Never took long for return calls. Thank you all for making our dreams come true!!!!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
Photo submission from David R.
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend

Keith Simon, Jennifer Nelson, Chris Cole and team provided an exceptional service. Very helpful, patient and knowledgeable. We were able to close the purchase flawlessly and exceptionally quickly.
Congratulations Veterans United Enterprise branch for having such a great team.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Zach and Sarah were awesome, always super quick to answer any questions and extremely pleasant to work with.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

The entire team was outstanding. I will recommend them to anyone I know looking to secure a loan.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Shout out to everyone at veterans united , they helped turn a dream into reality! Always there for tou when you call, email and if no answer they will surely hit you back the dame day or next day , always kept me in the loop, nothing hidden , all up front and that's how it should be , thanks to all at vets united !

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

I was astounded by the complete team effort and professionalism of all the team members, I felt that they really appreciated my business, and were very respectful of my military service. I encourage any Veteran looking for a Mortgage Loan to apply with Veterans United, you won’t be disappointed.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

Having never purchased a home before and living in rural Alaska in the Unorganized Borough, we were babes in the woods about everything involved in purchasing and owning a home in an urban area. We couldn't have done it without all the help we received from everyone associated with Veterans United.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

If you ever have a doubt about veterans united I'm here to tell you go ahead and work with them you'll not regret it.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
Would Recommend

Overall this was a GREAT team. Very thankful we had so much help in buying our first home.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Brittany was also extremely helpful keeping things on track. She always returned my calls in a timely manner. Keeping me up to date in the process. This team made this process much less stressful than it could have been! Very pleased .

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

I was scared, never had done anything like this before so as a first time potential homebuyer was definitely treading in uncharted territory! Communication was fantastic, like seriously never wondered what was going on, and had great advice throughout the whole process! Still can’t believe it went as smooth as it did! I am still pinching myself! I am so thankful for Nate and team there it was a pleasantly wonderful experience that kept my nerves at bay!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

I would like to thank everyone at Veterans United for making this home buying experience easy and seamless. My wife and I are extremely thankful to Amber and Christina for helping us accomplish our goal of purchasing a home for our family. Thank you!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

We are so glad VU was able to guide us through this process as first time homebuyers. We will be using them for all our future home buying experiences!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

2.5 out of 5 Stars

There is a problem at Veterans United and some of the staff. First, the ToDo list that I sent every document through was not checked thoroughly and I had to resubmit the same page several times. The closing documents frequently had the wrong information and when I asked about them, Robert only said he’d “fix” the problem, but didn’t explained why they wrong. There are too many issues to address and frankly, I doubt anyone will even read this or call me for further investigation. Plain and simple, Robert was unprofessional to us and our realtor. I hope that Robert finds a new job and quick so that no one else has to deal with his problems.

Response from Veterans United

Shad, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

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