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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,923

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,923 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

James and Kayla went above and beyond to make buying our first home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours and while “James was on vacation” he would still respond to my emails and calls. Thank you so much for making this journey so easy for my family and I.
I have recommended your team with some of my buddies and I look forward to working with you again in the future.

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Buying a home can be a stressful process. This was the easiest home purchase I’ve made by far. I was impressed by the service, availability to answer questions and friendly, confident team at Veterans United. Highly recommend.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I can hardly wait to buy my next house.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Huge shoutout to my entire team! Thank you for the great service you provided!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Everyone at VUI were outstandingly amazing! We had the best people and teams assisting us throughout the entire process! Just amazing!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Thank you, Veterans United Home Loans, for this beautiful experience and journey. If you would have asked me if this was possible more than a year ago, I would have said no. But going through the process and checklist provided by VA Home Loans more than a year ago helped me reach my goal one step at a time. I am beyond words for how far I have come on this journey. I am enjoying my new home in Buckeye Arizona, and my wife and kids are loving the beautiful swimming pool and huge space we now live in.Thank you so much VA Home Loans for everything you guys do for Veterans and their families. May God continue to bless you all now and forevermore.In Christ
Fo'ilefutu Family

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Mark Reid and his whole team ((Chris, Samantha) were so very kind, knowledgeable, and always keeping in touch during the whole process. Thank you veterans United for assisting me with this huge process. I’m glad I found truly people who had my best interest at hand. Thank you!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Throughout the process, my experience was great. From. First contact to close, would 100% recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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5 out of 5 Stars
Would Recommend

Purchasing a home with Veterans United was a very easy experience and I would do it all over again. Everything was basically done online. We did not have to run to office to office to sign any forms. When we went to closing, we went to a local lawyers, office and signed For closing and then the house was ours easy Peezy. Veterans United made it possible for my husband and I to have our first home in our mid 50s. Veterans United is a great place for military families to purchase their homes and have other opportunities to improve your homes later. Thank you Veterans United for making this possible .

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

We were able to close on our home in record time with the assistance of knowledgeable and professional individuals who were quick to answer and return emails and phone calls and gently remind us of deliverables and due dates while we were juggling the purchase and sale of our homes.

headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Veterans united is the best lender among equals. They work as a team and stand by their word. I was able to close my mortgage in a record time due to their spirit of teamwork. Their online tools are extremely user-friendly and convenient. I would recommend this lender too anyone in heart beat! Thanks, VU! Y'all rock 🎸

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

I am absolutely frustrated with the number of predatory phone calls we received after our credit was pulled for this loan. I am not sure if VU did anything this time or if our information was sold to a third party, but the last two times we refinanced our other home with VU, we did not receive any predatory calls.Starting at 7:00 AM Pacific time, the morning after our credit was officially pulled, my wife has been receiving 200-plus calls a day. The first three weeks, this is probably a serious underestimate. This past week at closing, she is getting 30-40 phone calls a day.I don't know what you can do to fix this.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Pretty much said it all already. Always ready to help us with everything.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

More Reviews

See all 400,923 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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