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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,545 reviews
943 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,545 unfiltered reviews

Starting on Page 13261 of 15,385. Return to Page 1

5 out of 5 Stars

Johnna Dunlap was awesome and helpful. Always kept in touch with updates.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Celina, Donna, Johnny, and Chris were awesome. Fast and efficient.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

3 out of 5 Stars

The overall process of refinancing the house should typically take anywhere between 4-6 weeks. Our refinance; however, ended up taking just a few days shy of 3 months for us to finally sign our paperwork. There were so many times where we had to continually ask our loan specialist to keep pushing though the checklist, and at times we ended up just doing most of the communicating with the title company on our own due to his lack of assistance. The slowness of the process ultimately led us to asking Peter whether we had to take our business elsewhere for things to move at a more acceptable rate - at which point, things finally started rolling along quicker than they had been. We aren't the type to badmouth a company; however, with that said, we will most likely take our refinancing business elsewhere in the future.

headshot image of Peter Harper

Loan Officer: Peter Harper

NMLS# 1435364

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

My agent was very accesible at anytime. I was more then great full for all of her help.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
3.5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars

Veteran United have done are vets a great service in hiring Allison Basnett. She was great.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Highly recommended to our veteran friends and family!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars

Really respectful and helpful team.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

My team at VU were great!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Very helpful and knowable.A pleasant experience. Job well done.A big thank you to the whole team!!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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4.5 out of 5 Stars
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars

the team made the loan process from beginning to end simple and easy. everything was explained

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
headshot image of Ute Joppien

Loan Officer: Ute Joppien

NMLS# 1000202

4 out of 5 Stars
headshot image of Matt McVay

Loan Officer: Matt McVay

NMLS# 1407333

5 out of 5 Stars

An absolutely positive experience.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

3 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

I have had the best experience with the new friends I have made.they made me comfortable when I didn't know what I was doing they gave me comfort.thank you Brad quint promise Jackson and Laura maser for all you have done for my family.we love our new home thanks again for your help Kermit and Cheryl.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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