I couldn't have done this without each and every one of you. Thank you for helping me to enjoy my new home and my new memories.
I thoroughly enjoyed working with the whole team of Veterans United!
Veterans United made our home buying experience hassle free and made sure everything went smoothly. Thank you for your excellent treatment of Veterans.
Everything fell into place. From initial contact to final closing. The documents needed throughout the process were upload to the “My Veterans United” app. Any questions I had were answered to my satisfaction and there was constant communication whether a phone call, email, or text. All in all it was a very good experience.I’ll also add, this wasn’t my first experience with purchasing a home using the VA loan and by far this was the easiest.
Sarah, Kristine, Andrea, and Kurt made the whole process pretty smooth. With this being my first home purchase, I was pretty nervous since I didn't really know what to expect but they laid everything out for me and helped a lot to set my mind at ease
Shawnee, Julian and Justin, thank you so much! My daughter and I are very grateful!
Everyone at VU was terrific. You saved me a lot of money, even with my insurance!!The only issue I had with VU was the underwriting process. Some of the tasks could have been clearer and added extra stress. I suggest re-evaluating all the deeply personal information required, which seemed excessive.Additionally, wire transfers should be allowed from Fidelity. That process was challenging, and in the end, I had to personally go into my bank - not having stepped foot in it in almost 25 years to get a cashier's check. Having to do this only introduced human error into the mix of an already stressful process. With my exceptional credit rating, satisfying the underwriters made me feel I was untrustworthy and left me concerned that the process was rife with potential identity theft. If I knew I'd have to go through the underwriter's process again, I may rethink going with VU.
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My wife and I have purchased many homes over the years - this transaction with Veterans United was by far the easiest and smoothest! Nobody enjoys the home loan process, but our VU team kept us informed and the process was laid out, so there were no surprises. Our entire team CJ, Rachel and LaSar were available quickly and promptly to answer any questions and offer guidance. Thank you to team!!
Thanks everyone
Alyssa helped us also and she was also so nice and patient and very informative! Like with Aaron we would have to call her several times a day and she was so happy to help us every time
Whole team was great with communication.
