Matt and his team where perfect, we did not have any issues throughout the entire process.
Very professional and knowledgeable!
Since this was our first VA loan, we were looking for more guidance on how to do things. We didn't feel like we got all of the help we needed. For example, my husband had a hard time with my biz and we received a guide but it wasn't like what he was seeing. Fortunately, the admin at his worked figured it out for him. There are different sites for each branch of the service. Our loan specialist never told us this.
Colin and Terri were so efficient and professional every step of the process. We will definitely use Veterans United again and will recommend them to any of our friends looking to purchase a home. Thank you for considering our unusual circumstances with regards to our short sale.
Will Lewis and Lauren Fritz were great!
Tyler Billington was extremelyhelpful and very pleasant to work with. Quick to respond to our many phone calls and questions
First home my wife and I bought, and the whole process was a major headache. Many unanswered questions and we were taken for just under $10,000! The point of us using the VA was for the 0 down. Phone calls were rarely answered and when messages were left, calls were rarely returned. Still waiting for a call back on why my closing cost change MULTIPLE times within the last 48 hours of closing. Started off i was getting $4700 back, and 24 hours later, I owed 3 different amounts all over $2200. The final amount came a day after closing and was $150 more than the previous amount. Left messages with 2 VA personnel and no calls were returned.
My Veterans United team was amazing to work with! They explained every step of the process and walked me through step by step. The level of service was top notch!
Streamlined and secure. I'm in the hands of professionals that welcome questions and subdue worries. The experience was enjoyable and if I seek another loan in the future, I'll know exactly who to begin that journey with again.
Very helpful and pleasant with all transactions
Josh and Joanne were exceptional!! Everyone I've talked to who have done "normal" loans had alot of horror stories. With Josh and Joanne, I experienced none of those.
