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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,564

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

From start to finish Veterans United it’s been there 100%. I would recommend any veteran to experience the homebuying process the right way. The veterans United team is hands-down the best lenders I have worked with. My family and I moved from Michigan to Florida. The whole process took 30 days. What a blessing. Thanks again from the Boughner family.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

I always refer fellow vets towards Josh and his team, veterans united always make home buying swift and easy

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

I must admit I was a bit concerned when we started the VA loan home buying process. We had heard from several realtors purchasing a home via a VA loan was going to be a long drawn-out process and many sellers would accept a VA loan as a last resort.Veterans United has totally changed our realtor's opinion. As a matter of fact, he intends to recommend Veterans United to any of his clients who want to use a VA loan to purchase a house.From start to finish, the entire process took less than 30 days.Very impressive

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend

Overall everything was easy to understand and straightforward to complete. I did however have one issue with the utility checklist item. The auto populated “power” provider was not the correct one for my area. Other than that one minor item everything was about as user friendly as you can get.

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Like i said thank you all so much for getting me in my new home fast n complete n ready to go you guys r a great team keep it up.

headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
Would Recommend

Veterans United is an outstanding program. I was very pleased with how smooth and seamless the process is. So much helpful resources on the website and the website is smooth and easy to use.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
Photo submission from Kyle Mac T.
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Overall my experience working with Veterans United was fantastic, with the exception of having my home buying gift addressed to the wrong people, and I would absolutely go through this again with VU. I have no regrets in regard to having gone through this process, and I am very appreciative of all the hard work put in by everyone at Veterans United.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Helped reestablish my credit and got a great house too

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

Aaron was fantastic. I have purchased a home before. I have also refinanced a home before. Neither of these experiences even came close to how this home purchase went thanks to Aaron's work ethic and passionate drive to ensure I was taken care of. He went above and beyond the standard service of his position in order to not only ease the headaches that can be associated with this tedious process but to accommodate special needs and circumstances that made my purchase complicated. I appreciate his personal desire to ensure my needs were met and that my family was not only taken care of but happy with the timeline and details of the process. I would/will absolutely use Aaron and Veterans United again in the future.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. My Loan Officer was so helpful. He was quick to respond and answer all my questions. The entire process was quick yet everyone I worked with took the time to help me understand everything step. No stress at all. Me and my son now get to enjoy our new home!

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

The team made it easy for me every step of the way. Couldn’t have done it without you guys. Made this a great experience for me.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Mitchell, who helped with our loan paperwork as well, did a fantastic job getting our loan done super quickly! We were able to close 2 weeks earlier than expected. Everyone we talked to or worked with were prompt and professional. Everyone made us feel like our loan was in competent hands.

headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

A very big thank you to my team Jose, Julie, Jody, and Rob. Thank you for your professionalism and patience. The right people at the right time.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Amazing service, very friendly and informative.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Amazing the process was so smooth from beginning to end for us they answered all questions we had anytime any day.

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

2.5 out of 5 Stars
Would Recommend

I really don’t appreciate how this situation was handled. I was told that this problem would be fixed but I wasn’t. I have to fix the problem myself.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Great service and very veteran focused. I had very little to worry about through the loan process. They ensured they kept me informed of any changes as soon as possible and ensured I always knew how to complete each step of the process. Would do business again.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Great

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I am thoroughly pleased with the team I had. This process was made easy due to them and I would reccomend Taylor, George, Chris and Vickie to anyone!!!!! Hands down!Outside of their control. I would say VU did not offer the best rates available. I simply went with them beicase they seemed easier to deal with and everything was a one stop shop with the VU app

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

I can’t say enough about how great VU is! My experience is way beyond what I could have expected. The team was quick and efficient and helped me understand the process without rushing me. Aaron is the greatest loan officer I’ve had the pleasure of working with. He is truly a gem! Thanks VU for providing veterans and military personnel with the best services!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

The team did a great job! Completely appreciate the efforts everyone out in on our behalf, it was a pleasure working with you.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

More Reviews

See all 401,564 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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