It was great but some off the requirements from underwriting seemed a little excessive. An example: a copy of a check to prove money went to a specific account when everything else showed that the account was paid off. No big deal, just wish lender
Derek and Krista were great!
I appreciate the people who worked on my loan. They did a great job getting it done. Thank you. I appreciate Alex for getting me to the next step and always ready for a quick response
Everyone was very friendly, knowledgeable and helpful. There was a delay in closing date due to paperwork issues but overall the process was simple and easy.
The work staff at Veterans United was very helpful and have a very vast knowledge of the home loan experience.
The team at Veterans United went above and beyond anything I expected. I am totally impressed the there professionalism and respect.
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The duplication of having to send paperwork twice could quite possibly be looked at to streamline the process.
Very professional, prompt replies to inquiries, great communication.
The Team always had the right answer. They work fast!
Shane and Zach were an absolute dream team! It is very uncommon to get only one or two items back from the underwriter, so I'd call it a win. They were fast and knowledgeable, always quick to respond to an email or a call and were very easy to work w
My loan officer and loan coordinator was great! The keep me informed and updated on everything so the process was painless. Thank you Eric Wessel and Rebecca Vogt.
Worst moving experience ever. Unprofessional, did not care about the hardships and inconveniences placed upon the buyers. Did not represent buyers with the customer service one would expect. Poor communication.
It was a very smooth and stress free experience working with them
I completed the whole mortgage closing process overseas with no hassles. That alone speaks for itself.
There were too many requests for the same information to us and my local bank. They needed to be more specific in what they were asking for so it could have been done once instead of multiple times for the same thing. It was very frustrating on our
Obtaining a mortgage can be a daunting experience. Zane Hildreth and Luke Whaley made it almost fun. Thank you Zane and Luke.
