John is a true professional
The management team was also on target providing me with information about the processing stages, from the beginning to the closing.
Overall i am happy that veterans united was able to complete my loan and get my family into a house. The only thing negative that i have to say is it did not seem like veterans united was very organized and prepared to get the loan done. The first house i tried to buy it took 30+ days to get my loan to the USDA and when that fell through we immediately started picking another house and when we did i figured the process leading up to the USDA would go quicker beings that all of my information had been provided and it still took 30+ days to get the loan underwritten. As stated before overall i am happy we are now in a house but will all of the problems i had with either veterans united or the USDA(which is were most of the problem happened) it took all of the fun out of the home buying process.
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Mason and the team at VU are the best people we have dealt with. This was not our first home purchase (7th in our 23 yrs of marriage) however we will not consider any other organization other that VU based on our transactions over the last year...
Thank you again VU for a great experience....
My experience went flawless, great company and great people to work with.
And thank all for the new door mat, best part of my day.
The greatest people. Always pleasant.
Lauren Schumer, Loan Specialist, helped out a lot. She answered/responded to my questions in a timely manner. She also kept the final HUD on track. I was able to find out my final closing amount that I owed in time to order my cashier check from my online bank. Thank you Lauren for all your help.
i am happy to be with a reputable company, who if they sell my loan, would sell it to a reputable company. that is what i was told. that is just as important to me, as the intrest rate. thank you, kenny.
I was a bit hesitant at first to use an online company that I had never heard of to process my VA loan, but all that was quickly put to rest when Tony called me back initially. He was professional, and understanding as we as the end user do not always understand the spider web that the loan process can be. He explained things, and made sure that I was comfortable with the process every step of the way. In a few words HE ROCKED!
Nothing but good experiences.
Raquel was amazing and easy work with. Extremely diligent about keeping us informed and making us feel like more than just another sale, would highly recommend her to anyone!