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Page 1373 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend
5 / 5
Would Recommend

She was awesome. And she literally responded to every phone call and text any time of the day or night and she worked with us to get everything we requested.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

I think the management team overall worked very well .

3.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
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5 / 5
Would Recommend
4.5 / 5
Would Recommend

This was my first home buying experience on my own, which made me a little nervous about the whole process. John and Sarah were so helpful and attentive that my worries and fears seem to disappear over night. My experience with Veterans United has been wonderful and I could not have dreamed up a better team to lead me on this Journey.

Sarah, I feel I owe you a special thanks for putting up with my excessive calling and questions.

Thanks again

Kevin Pena

5 / 5
Would Recommend
5 / 5
Would Recommend

Corte Wine gard always communicated well and responds to emails quickly as well.

5 / 5
Would Recommend

Awesome to work with I cant say enough. but, i dont have that much time. ;)

5 / 5
Would Recommend
5 / 5
Would Recommend

This is an exact copy of what I sent to my loan specialists directly.



Thanks guys!
Tom Rainey 1/29/15 Keep this message at the top of your inbox
To: joe.narron@veteransunited.com, Kaleb Long, vishal.patel@veteransunited.com

I just want to send a quick "thank you." It was a pleasure dealing with each of you. It's evident you like your jobs. Good luck to each of you. Please pass along a "thanks" from me to anyone else to whom I never spoke; but who worked on my behalf. It is appreciated.

5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend

Christy made the process so smooth for us.

5 / 5
Would Recommend

(from above)...Zach was knowledgable without being impatient, he stayed on point throughout the process and communicated every nuance so that we were prepared for the next step. Zach was always professional and courteous as well.


I can't help but mention Shannon Cantoni here as well, she was wonderful. She kept me alerted to all that would be needed and kept the ball moving down the field. Shannon was in constant contact and returned e-mails so promptly that we felt we were that we were highly valued customers from minute one and that never changed. Had this home purchase ultimately not worked out and I remained in the home that I now rent, it would not have been for lack of trying on the part of both Zach and Shannon. In addition, my impression of their expertise, customer service and professional demeanor would not be any different if we did or did not end up in a new home.
Looking back on my Navy days, a term every sailor wanted to see on his (or her) evaluations aptly suits the efforts of Zach and Shannon, based on my experience, both would be highly reccommended for retention and advancement. Well done!!

5 / 5
Would Recommend

I know most Veterans might be able to find home loans and or refinancing through other sources for perhaps a few less dollars, but I can guarantee you will not get the quality of service I received from Veterans United. My first house was through Wells Fargo and there's no comparison to Veterans United from start to end of the refinancing process. I am confident I won't have any issues in the future with V.U. and payments. Ms. Jenna Long, Ms. Sara Lark and Mr. Matthew Lewis are excellent listeners and even better at their jobs. On a Scale of 1 to 10, 10 being the best, I would rate these folks a definite 10 in ALL categories! In fact if I could give an award to them I would.

5 / 5
Would Recommend

Used my own

5 / 5
Would Recommend

Brent deserves a bonus or a raise just for the way he conducts business. I hate communicating with phones and emails. He made it seem as if we were sitting in the same office. Brent is on top of his game, very easy to work with and I hope to make my next home purchase through him.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
4 / 5
Would Recommend
5 / 5
Would Recommend

We had a crazy and emotional experience buyingour first home and had no clue what we were doing but with Mr Bostics help we came through and are very pleased with everything!

5 / 5
Would Recommend

Probably the thing I appreciated the most was the personal care I got from Charlotte. She was "my" finance specialist. I also felt like she was up-front and honest with me, not making promises of things I could not have or things she could not deliver. I also appreciated the fact that I never felt stuck in the process, that my application was on someone's desk in a huge pile and would be reviewed in the next 30 to a million days. Charlotte gave me accurate predictions of how long each step would take, and kept me updated as we progressed from one step to another. Again, it's that personal service that makes a difference.

5 / 5
Would Recommend

My daughter used Veterans United & Heather Damur when she bought her house two years and recommended them to me. I'm glad that she did. I had planned to use my credit union, but I am not sure that it would have been as smooth. Heather and her team are superlative. If I have friends or family needing a home loan, I will definitely recommend them.

5 / 5
Would Recommend

See all 66,611 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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