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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,924

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,924 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Two years ago I was homeless! My PTSD had got the better of me since I left the Army and my bad choices spiraled out of control! Two years ago I decided to start fighting for my life again and my families! Fast forward to 40 days ago. I reached out to Veterans United on a hope and a prayer, something I wasn’t even sure was possible with such a challenging past and so many obstacles. I knew having my 100%, my ability to do the right thing, being willing to put in the work, and just following the lead I would be able to eventually get a house. I just didn’t know how soon. Ross and his team worked tirelessly for me! Every obstacle we faced, we found a way and made it work! In 30 days we were cleared to close. In 40 days I became a homeowner. My family was once displaced, homeless, and not sure where we’d lay our head. Now, my family never has to worry again. My children can grow up in their forever home. My wife and I can create and make our home, OUR HOME! Veterans United did more for my family than a lot have! Of course, I was able to accommodate all of their requests and needs, but they were able to do the same for mine as well! Ross and Jeffery were amazing! Even Christopher on the start when I had a low credit score, to help direct me and me being able to get my credit score up 100 points in two weeks was just unbelievable! This whole process was unbelievable and I’ll be forever grateful for this team and never forget what they have done for me! I will always recommend them!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

See previous statement. And understand that while other lenders (2) were fine with us being left homeless and in the street. Scott came through for me in less than a month. He took phone calls from me asking for help before he was even my loan officer. There is nobody else I'd recommend to a friend buying a home than Scott Davis. Start to finish, where others lie and cut corners, Scott gave all of his effort and attention to my urgent scenario and took care of me and my new family. We cannot put into words how grateful we truly are. In the Navy, he would be awarded the Navy Marine Corps Achievement Medal for his above and beyond performance. I really hope to be informed that he be recognized for what he did for us, when nobody else would.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Overall excellent experience.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Donald Webber is knowledgeable, professional, prompt, and responsive.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process quick and enjoyable. Our loan team and realtor were fantastic. We never felt overwhelmed during this process, which we are extremely grateful for. We received several gifts as a thank you which made the process feel more personalized and that you are connecting with your team. I would definitely recommend Veterans United to all veterans and active duty members.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Veterans United is truly there to support Veterans like me. I would recommend any Veteran to use their services as they are always upfront and upstanding.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

Our loan team knocked it out the park! We cannot believe we’re homeowners. Thanks to their hard work, knowledge, and dedication they got us in our first home. Heidi is such a powerhouse as a loan officer and she never lost faith that she’d get us in our home. Her assistant Bryce was on the forefront handling all communication and taking everything head-on. Our real estate agent Helen Kizer was amazing and so great at negotiating a deal on our behalf. She talked us into seeing a home we weren’t interested in at first, and afterwards we knew it was where we were supposed to be. Thank you all! If you’re looking for a team that cares, will fight for you, and get you into your home. This is the team to do it!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Let us not forget giving Katie a "shout out" for answering all my dumb guestions and always, always being there for me.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with. They make you feel important & validate any concerns that you may have by addressing them quickly. You feel like a whole team is working for you & they are! They make the process of home buying easy & simple. Plus, they are local which is always a plus. That helps them to be relatable & understanding with your circumstances. I would definitely recommend them for your home lending needs!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The military prides itself on professionalism and service - having a job to do and doing it better than anyone else for a greater purpose. But when we look back on our time in it, little is more important or impactful than the people and the bonds built between them. Working with my team was an encapsulation of this. I recommend them because I know no one else could do the job this well; I'll always recommend them because I know no one else will take care of you like they would. Thanks again, and Semper Fi.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

3 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend

My experience with Veteran United was pleasantly expected. It was truly an honor and joy to work with all the individuals assigned to me. Hats off and a salute to all those involved in my home purchase. Proficiency and efficiency at its best.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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5 out of 5 Stars
Would Recommend

Blake and Abby were great!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

I was so nervous to buy a house because I was worried about being taken advantage of, but my team helped to ease those worries and I can’t thank them enough for all of the help they gave me. They were willing to work with my schedule that had extremely limited availability for phone calls, but everyone was incredibly patient, professional, and willing to work with me.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

4.5 out of 5 Stars
Would Recommend

These folks were quite exemplary. Carmaker was helpful when I had need of her help. Carson Brown did most of the footwork along with myself and things couldn’t have gone smoother. To put it in perspective, we managed to close a V.A. Homeloan a week and a half earlier than expected! Great work!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

As always, the team at Veterans United was outstanding. My wife and I will always, wholeheartedly, recommend them to our family and frineds.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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