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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,069

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,069 unfiltered, unedited reviews

Starting on Page 1382 of 12667. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

I was not stressed out during this whole process. This is my first home buying experience. I give God the glory for such an professional and informed team.

headshot image of Kortney Mundahl

Loan Officer: Kortney Mundahl

NMLS# 2015457

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

VU did a great job getting me everything done. They gave me great deals. They worked hard. I'm happy with VU.

headshot image of Robert Schaedel

Loan Officer: Robert Schaedel

NMLS# 2059882

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

4.5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4 out of 5 Stars
Would Recommend

VU ultimately did a great job about explaining the loan process and answering any questions I had. I wish they had a chat feature or someway besides phone call and email that is more prompt as there were a few instances where I had double back weeks later due to no response. That said, regardless, the team I worked with was very thorough and made me feel comfortable about any decisions or questions I had! Would recommend to my loved ones and really appreciate my team and all their hard work!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Use Veterans United if you want a fast, quality service that only wants to take care of you and get you through the home buying process. Our loan officer, Nathan Bitner took care of us and did a great job communicating with our entire home buying team. He even went the extra mile and got us out of a bottleneck with an external agency, averting a late close and getting us into our house on-time. Thanks to the entire VU team for a pleasant experience!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

My husband and I have past experience with home buying. This is the first time I got a whole team. I like the fact that everyone in the team was in the know and if one was not available, someone else answered in a timely manner. I want to say thank you for the thoughtful gifts i recieved when i first applied for the loan and when my offer was accepted. It was a very nice gesture. Overall, very happy with the service and treatment we got. I will definitely continue to use veterans united.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

4 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Ryan Stall and his team confirmed my belief that dreams (THE AMERICAN DREAM) do come true. Thank you from the bottom. Please know that you all are greatly appreciated. Keep up the good work.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Buying a home from another state was less complicated than I thought it would be with this great team on my side

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

From day one I could call Gwen or Holly at any time and they would answer and help in any way possible. It was incredible it felt like I had a family friend helping us through the whole process. I know if I ever get another house I hope I can work with these two again.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

I would recommend to any veteran buying a home. The process was smooth and the team worked and assisted me with any questions that I had. They did a great job.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Veterans United made it very easy for me in the process of buying my first home! Everyone was knowledgable and took a lot of stress off of my shoulders. Would definitely recommend and use them again!! Thank you all for everything, I love my new home!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

1.5 out of 5 Stars

VU offers competitive rates, but their loan officers seem to miss the mark on open and honest communication. Unfortunately you probably won't know your loan officer is a dud until its too late. If you can find a better offer or even one that is remotely close to VU somewhere else, take it and avoid the VU headaches.

Response from Veterans United

Aaron,

Thank you for sharing this feedback. I want you to know the Client Advocates are available to talk with you one-on-one about your experience. We’re here to listen and take a closer look so we can help make this better however we can. Please reach out anytime and we'll take a closer look to see how we can improve from your experience.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

All around great team, knowledgeable on a private party sale. Helped me get all paperwork I needed, and I would use them again.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

1.5 out of 5 Stars

Response from Veterans United

Gladys,

Thank you for rating your experience. If there's anything you need help with moving forward, please reach out to our Client Advocates. Our door stays open for you after closing as well.

Very best,
Kendra, Client Relations

4.5 out of 5 Stars
Would Recommend

Everyone I worked with was amazing and eager to help. Smooth process, thank you

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

More Reviews

See all 382,069 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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