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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I wanted to comment on my real estate agent Mindy Skelly. She was more than helpful and patient with me. She was always accessible and eager to assist me. She followed up with me always and made this long and stressful process so very easy for me. I am greatful to her.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

I just want to say how grateful I am to have such great people helping me and other verterans. They made it so smooth and effortless. Thank you so much from me and my family.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Johnny, Ally, and the whole team at MyVeteransUnited were just amazing. It took me nearly a year to find a house, but my team never changed. From the initial preapproval to the close this side of the process was just as smooth as could be.
After the close Ally had links to all of my utilities ready to go on my dashboard, and she even sent my dogs a gift basket in congrats!
My team's level of service, attention to detail, and care for me and my family was just superb. They had my back. Thanks everyone, Bravo Zulu!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I’m so happy I used veterans United and will definitely be using them again in the future!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

I'm so grateful for all the hard work the staff provided. Hands down.

headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

As a disabled veteran I have experienced many challenges and setbacks since retiring. As a first time homebuyer I was nervous my home buying experience would also be a challenge. Veterans United changed that. My loan team was amazing. They made me feel heard and supported every step of the way. I loved being able to complete the to-do list items through the online portal on my phone. Any time I had a question it was received well and answered quickly - so I was never left guessing. They took the guess work out of everything. Thank you just isn’t enough!

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

4 out of 5 Stars
Would Recommend

smooth operator, now sing it.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Veterans United has an excellent team of people. They were eager to help and teach me about the home buying process for my first house. Jake my home loan officer was amazing and their recommended real estate agent Justin was outstanding.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

From Hawaii to Missouri was an interesting experience. But we fell in love with the people and the pace of Warrensberg, Mo. As a veteran, using the VA route was automatic and I was referred by my son in law who is active Air Force here at Whiteman AFB. As soon as I inquired on line, I was being helped and in a few days I was pre approved and from there the right people was either referred or made contact with us. Escrow here was nice as well and helped make the transition smooth. I know you’ll be there for me at anytime I may have a question and being this far away bring us peace. Truly appreciate and blessed. Being from Hawaii, I would say you United Veterans showed us the Aloha spirit. 🌺. Blessings y’all. 🤙

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

This all went so fast and so smooth, I feel like it was just yesterday I went and toured the house I ended up buying.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

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5 out of 5 Stars
Would Recommend

Honestly, I could not be happier with how my team was throughout the whole process. As a first-time home buyer the whole process seemed daunting. My team was by my side through all of the ups and downs of home buying.Michael stuck with me when potential homes came and went and contracts fell through, he kept a very positive and professional outlook on my process and kept me encouraged to keep looking.When I finally found the right home, for the right price, my team was there to celebrate with me and then kick me into high gear to get the process further down the road. Everyone far surpassed my expectations and really made me feel like a person and not just a number.I would recommend anyone to use Veterans United for their home buying needs and would definitely recommend them to the amazing team I had during my journey.Thank you!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

From start to finish, The Red Hot Homes Team came together and carried me on the ride of my life! So coordinated, so professional, so considerate - fast and efficient. All I needed to do was put on my helmet and strap in!
Joel Deiber, "The Man with the Plan" who helped keep this train on the track, and everyone that sizzled on The Red Hot Homes team: Shanda Dean, my "Go-To Girl", and the one who kept talking me off the roof; Briana Edler, the "Hostess with the Most-ess", who not only gave me a phenomenal agent but also reminded me that I needed water and electricity (lol); Brooke Lutz who stayed on top of ALL the business and was perfect as Joel's right hand; Amber Goodwin, Mz Transaction Coordinator-Extraordinaire made sure that we could "show them the money"; and "Eagle Eye" David Stephenson, the house inspector and buyer's friend who assured me that the house was not going to come down on my head. Let me not forget Tanner Riley, my attorney (Bradley K Richardson, PC) who answered questions and went above and beyond to make sure I was comfortable to sign my final documents and then there is Krystal Sanders, the Exec Admin (who actually runs the office), who is so friendly and customer-oriented (and told me about some great local entertainment spots). I could not have asked for a more efficient, well-oiled machine of a staff/team. My experience has been remarkable, and I applaud you all for your great work. Please forgive me if I missed ANYone. If I did, it meant that their job was so flawless that they were like a Ninja. Yes, you are THE TEAM that I will recommend to anyone looking to buy or sell a home! Thank you all. You are appreciated more than I can express.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

With my Disabilities I thought buying my first home would be a nightmare. Having a full team dedicated to helping me achieve my goals and answering my questions made the process quick and easy. I am still in awe at how smooth the process went!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Thank you for all the hard work.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend

The speed and ability of this company was great in getting all matters handled. The process of the human ability and the website was great also. I will send referrals and compliments all day long. Great Job by everyone !!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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