To Whom It Concerns: Veterans United Homes Loans
I (We) my Wife and I express our heartfelt gratitude to your company for making our home buying experience a pleasant one, you have earned our trust completely.
Mr. Darnell Warren & Mrs. Dinah Mtz Warren
Great team and experience. I would recommend Douglas Lippmann and Veteran's United to anyone looking to finance their house.
My loan officers Katie Hayes and Elliott Watkins deserve a pay raise! They believed in us when others didn't. They told us everything as soon as they found out. She didn't keep us waiting on answers, as soon as she found out she told my husband and I. I would infidelity recommend them to any veteran I ever meet or know in the future. I wish I could of gave the two of them a great big hug, to show my thanks to them. We were absolutely satisfied with our whole journey, making a stressful time not so stressful.
We enjoyed our home buying experience!! Brennan & The VU Team made everything easy for us! We will recommend all of our Veterans friends to VU. Thanks again for all of your help and support!!! We love you guys!!
We assume that all your staff is as competent, helpful and friendly as Lance and Krystal are. I would expect that other veterans will experience the same as we did. We appreciated their service as it made our job easy throughout the process. Thank you!
The whole process of getting a home loan is full of things the average person doesn't understand. One only hopes the person he/she deals with is honest and accurate. I disagreed with many of the requirements the VA required. I felt my honesty was constantly being questioned. It wasn't enough to show you had the money or that your credit worthiness was sound. You had to show how money was moved around--evidence of where it came from and went. I don't believe the process should be so complicated. I didn't enjoy having to make many trips to provide proof of my financial stability. If I had been working at the time, it would have been very difficult.
While Alice was nice, I didn't enjoy the process and I don't think others would like it either. Since I have had no experience with other home lenders, I can't reasonably compare Veterans United. While I answered yes to the question about recommending Veterans United to others, that is only because you wouldn't allow me to leave it blank. I would honestly share my experience with my friends and family and let them make up their own minds.
the only item i would change would be who you use for the appraiser in the Northern Colorado area. he didn't give much notice before coming over and didn't seem to do his homework accurately as to what homes to compare with in the area to get an fair value of the home. Gerrit and Whitney were absolutely wonderful!
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Peter did an awesome job! Would go through him anytime!
I don't know how the other loan officers work but I do know that Ashley Cook's performance, ethics and customer service are more than outstanding. She never left me alone, checked on my home search regularly and when I was losing out on homes due to underbidding, she increased my loan amount.
Once my offer was accepted Ashley, along with Eric Barroso, made the final lap into home plate smooth as silk. Ashley, along with my realtor, worked overtime when a trip in the 11th hour almost ruined my closing.
I am now enjoying my beautiful home thanks to the both of them!!
Our entire experience with Veterans United was outstanding...from Brian our loan officer, to Jocelyn who prepared us for underwriting, to the realtor they recommended. I highly recommend Veterans United to anyone interested in buying a home, particularly those using the VA home loan.
Pat Emmerman with Ryan Griggs make one (EXCELLENT) team. Thank you very much.Bill Strait
Everything started out going really good. Steph Buckridge was really good about keeping in touch with where everything was at and making sure that I was on task at getting information to them. When she took off for vacation then everything slowed down. Eric Hermann was hard to get a hold of and wasn't keeping me updated on where the process was at. We also had to push back closing a few times and I had no explanation for why it was and Eric wouldn't call me back on what was needed to be done until the last a couple hours before closing dates were set. I will definitely work with veterans united again and recommend fellow veterans to veterans united. Thank you for helping me get into my house.
V.A. SHOULD BE VERY GRATEFULL TO HAVE A PERSON LIKE JANEANNE STEPHENS ON STAFF... JANEANNE AND HER STAFF, PREPARED US FOR EVERY STEP WE NEEDED TO MAKE,THEIR EXPERIENCE, KNOWLEDGE , AND SUPPORT MADE US FEEL SO COMFORTABLE THAT WE KNEW WE WERE IN GOOD HANDS DEALING WITH HER..SHE HELPED MAKE OUR DREAM HOUSE COME TRUE, AND I COULD NEVER THANK HER ENOUGH.
He and Melissa make a great team
All I can say is I feel like the lucky person to have Joe and Ashley. I have heard so many nightmare when it comes to VA and home loans, but this was actually no problem at all. We were in our new home in under 45 days.
Thank you very much.
Retiring from the military after over 21 years of service and purchasing a new home, a new start, was stressful in itself. We appreciate all the help provided by Vererans United Home Loans staff and for making our experience a pleasant and smooth one. We are thankful for all the hard work and extra time spent ensuring a quick closing.
The Boyens Family