An excellent experience and excellent service. Brent Schultz and Veterans United are the best in the business.
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Good people, easy to work with , and our team was great. Dave llewellyn and sarah Riley land.
Dave was Terrific if id kmow things would be soo smooth would have done it sooner.
I can't say enough about Katie Hayes. From day one in the process Katie was always warm and friendly. She made me feel special and that I was important to her. I was under contract for a property that fell through and was considering giving up but Katie was reassuring and encouraging. She thoroughly explained everything to me and was always positive.
When I finally found the home that I now own, Katie was there cheering me on and again explaining the process. The time from me going into contract to closing was only about two weeks. Katie was amazing in getting everything taken care of in that short period of time with no glitches. I am sure it could not have been done without her. I truly appreciate Katie "holding my hand" through the entire process
The experience that I had with Damien was excellent not only did he go above and beyond he also made it personal adding small touches to some details. Its amazing to find someone that genuinely love what they do and it was great to work with someone like Damien especially for a first time home buyer. I have worked in the customer service field a few years ago and Damien is a great example of what service is all about.
VU needs to improve their communications and to keep the clients up to date. Often times several weeks would go by without any information sharing to the point that I had to call to ask what's up. Also, I had to provide repetitive forms and information on several occasions; it was like there was no sharing or communication between departments. Often times there was a one day turnaround for these papers and thank heavens my realtor was willing and able to fax pages at a moments notice.
Thank you Veteran's United.
To Whom It Concerns: Veterans United Homes Loans
I (We) my Wife and I express our heartfelt gratitude to your company for making our home buying experience a pleasant one, you have earned our trust completely.
Mr. Darnell Warren & Mrs. Dinah Mtz Warren
Great team and experience. I would recommend Douglas Lippmann and Veteran's United to anyone looking to finance their house.
My loan officers Katie Hayes and Elliott Watkins deserve a pay raise! They believed in us when others didn't. They told us everything as soon as they found out. She didn't keep us waiting on answers, as soon as she found out she told my husband and I. I would infidelity recommend them to any veteran I ever meet or know in the future. I wish I could of gave the two of them a great big hug, to show my thanks to them. We were absolutely satisfied with our whole journey, making a stressful time not so stressful.
We enjoyed our home buying experience!! Brennan & The VU Team made everything easy for us! We will recommend all of our Veterans friends to VU. Thanks again for all of your help and support!!! We love you guys!!