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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,449 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,449 unfiltered reviews

Starting on Page 1411 of 14815. Return to Page 1 »

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

The whole team felt like they were working for me not for the money. It was very refreshing and made the home buying process as pleasant as could be.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars

Every step of the way went smooth, if there sas something that needed to be done they would get it done assp.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

3 out of 5 Stars

Overall the experience with Veterans United was pleasant, and easy going. The team we worked with went above and beyond to help make sure everything that was needed was there and if something was missing they helped me make sure that it was gotten quickly. Thank you veterans united, I could not have done this without you and you reminded me that my service was not for nothing.

Response from Veterans United

Hey Joshua,

Thank you so much for your kind words! I’m thrilled to hear that your experience with Veterans United was pleasant and that our team was able to go above and beyond to help you. It’s awesome to know that they made sure everything stayed on track and helped out whenever something was missing.

But what really means the most is hearing how your service was recognized throughout the process. We're truly honored to work with veterans like yourself, and it’s amazing to know we could be a part of your homebuying journey. If you ever need anything down the road, don’t hesitate to reach out!

3.5 out of 5 Stars

I am giving a rating of 7 for VU based on my experience working with Navy Federal Credit Union on my last home purchase. VU also did not have the best origination fees. However, Joseph Sepulveda did a great job to sway me to VU. Although NFCU sold my loan to another bank, they maintained excellent customer service, and the payment process was straightforward and easy to manage. However, I have concerns about whether VU will provide a similar experience, and that remains to be seen. If all goes well with no payment issues or customer service I have no problem updating my rating.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Veterans united home loans are amazing in what they do. And will help you through your homeownership experience. Hands down amazing and easy process. Will recommend them to anyone. Thanks 🙏

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

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Experience first-hand why 352,914 homeowners give us a perfect score!

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5 out of 5 Stars

Second loan with veterans. Closed in three weeks with impeccable service! Andy Harris and the team were great! Got us a great rate for the times!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Absolutely loved working with Ashley and Olivia at Veterans United! They made everything so easy and enjoyable when we first bought and then refinanced our house! 10/10 will recommend Veterans United.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

I appreciate all the hard work from my team. They were amazing! I love my new home. Thank you all so much for your help!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

I have been highly impressed with VU and all the people that have reached out to me to help in multiple aspects of my home buying process

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

10 out of 10

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars

I wish I would have known about your company sooner

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

Ready to see for yourself?

Experience first-hand why 352,914 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

I truly appreciated the streamlined process and the speed and diligence shown by all members of the team.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars

Danielle is a true professional and very personable and helpful.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

So easy and fast always looking for the benefit of the veteran..

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

My overall experience with Veterans United Loan services has been very positive and satisfactory. The process was easy to follow along and understand. The team did a great job overall and was very helpful throughout the entire process.

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

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