Kevin and Jeremy were great to work with. They were extremely knowledgeable, and more importantly, eager and quick to respond to all questions. I appreciate their proactive approach to completing my loan process in the time lines we had hoped for.
Unreasonably long time for loan processing which created a major emotional, physical and financial hardship for myself, my family and the seller. Phone calls/email not responded to in a timely manner.
The customer service was exceptional. Brian and his team responded to every question that I emailed as if I was their only customer.This was a very positive experience for me!Elvin
Dan Perry did an outstanding job from the pre-qualify to our closing. Dan and his coworker Joe Hooker make a great team. Our whole experience was very reassuring
Joe Newberry and Adam Gates where awesome, they got the job done, I didn't purchase a house, what I got was a loving place to raise my daughter's. Thanks again, Charles
This experience has changed my mind about doing virtual business. Any business I do from now on will be face to face and local. Working with VU is like dealing with Walmart
Closing was delayed
Andy Moe was our contact with Veterans United. He was EXCELLENT at communicating what was needed from us, informing us of what was going on at his end and for telling us how long things would take and what to expect next. He was always available.
Our experience was definitely easier than we had expected.
Rick and his team, especially Maureen Miller made the process as comfortable as could be. Even though underwriting is very intrusive Maureen kept me apprised of everything that was going on. She was the one who kept me from going nuts.
Scott was very professional and constantly kept me and my wife up to date on the process. He made us feel very at ease and consistently followed up with phone calls and emails.
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Doug, Michelle, and Travis were great to work with!
$2400+ for your LOF is excessive! Enough said on that because you've already glazed over and stopped reading.
Tim wuest was a pleasure to work with, he was always there if I had any question.
Extremely courteous and professional!
