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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I never thought that the home buying experience would be as enjoyable as it was for my family and I. Veterans United and the family they have working is just amazing. They welcome you with open arms and completely take care of you from start to finish. My home buying experience with Veterans United is something I brag and talk about with family and friends. I am comfortable to say I look forward to working with them again.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Hands down, easiest/best experience buying our first home. Aaron Brooks and his team were fantastic and were always there to help and answer questions, even if it was late at night, lol.Thank you, all of you. You guys are great.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

These guys were amazing. Our loan approval came down to the wire because of delays on our end. They really went the extra mile and made it happen.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

I can’t say enough about how amazing everyone made the process, cannot recommend VU enough to everyone who is honored enough to be able to use the Va loan!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
Would Recommend

Veterans United helped me learn the process of buying a house. The costumer service was amazing by all parties! Have already recommended to a lot of other service members.
Also Jake wasn’t included above. He also was a 10/10. Thanks Jake.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

Working with everyone at Veterans United made the process smooth and easy.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

We absolutely loved working with Caleb and the team!! Would recommend veterans united to my veteran friends

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Overall, it was great working with VU. The portal provides ease in exchanging documents and conducting e-signatures. Also provides you a to-do list that is easier to accomplish compared to other home loan portal platform. The home buying concierge was a huge plus, never had that before and it was very helpful especially for transitioning veterans. The only thing I was disappointed in was the loan servicing can vary since your loan might be sold elsewhere but I do understand that from an enterprise perspective. Otherwise, I was very satisfied with the loan and home buying process with VU and I don’t see why I wouldn’t finance or refinance a home loan with them in the future.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Thank you for a smooth process!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

This is a shout out to the team of individuals who held my hand from the start of the process to closing Rachel Gruber, Michael Taylor, Jayme Russel and Grace Walther. Each in their own way made my experience with Veterans United special. No question or concern was ever made to feel dumb. Thank you Team 💜

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

I, of course, appreciate the hard work and the great attitudes of the Veterans United crew, but what is rare when working with lenders these days, I trust Veterans United and its crew.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Great experience with VU. The portal was easy to use and most importantly, Hanna and Amanda were awesome.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

I just want to thank all of you for answering my question. I had a lot of them and made it easy for me to understand. I like also like to thank Abbey for helping as well!!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Thanks to the team that supported me, always kind, respectful and available to answer any of my questions. Thanks again and god bless you guys.

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Great service throughout the process. People were great and very helpful. Great Job!

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Just wanted to say thank you for such a great experience and making it easy for me! I’m beyond happy

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

3 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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