VERY PROFESSIONAL & RESPONSIVE
The staff truly made this a stress free smooth transaction. They really make you feel as part of the VU family.
Superb in every way
Our loan went very quickly. It is wonderful to have our own home, thanks to Veterans United.
Lee and Molly were amazing!
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Both Chris Thornton and Emily Rickard were incredible. Great experience.
The only negative comment I have is the repeated request for documents that I had already sent. It may have been the way e-mail requests were worded, or my mis-reading.
Angie was easy to work with and did a great job of guiding me through the process.
VUHL did a good job with giving information packets and rushing the process.
Loan officers did not communicate with us/realtors for over 3 months then had to rush though everything in the last minute. The seller almost walked away after signing 2 extensions. Realtor likes VU but will never work with our loan officer again.
Doug is very friendly and knows is job well, giving the best service possible. This was the second time working wit him and I couldn't have asked for a better person to handle the refinance.
Delays caused by the underwriting department almost cost me the deal. However, Durell Cope and Chris Keating helped with me to keep the deal alive at the last moment which greatly assisted in getting the loan closed.
As prior homeowners, we've experienced the mortgage process several times in the past. Veterans United is by far the most detail orientated company we have conducted business with. This attention to detail has resulted in our respect for the company.
Ted and Caleb were in constant communication with me every step of the way. At no time did I feel overwhelmed or in it alone.I WILL recommend your services to every and anyone.
They get the job done quickly and effectively.