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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,518

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

The team worked in concert like a symphony, excellent experience.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Great customer service skills, great follow up. Overall our team at VU is top notch!

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Steve, Kimmy, and the entire loan team were fantastic. Always available to reach by phone when we had questions, as a first-time homebuyer couple. Seamless experience from underwriting side.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Rhonda P.

Veterans United made the whole loan process a breeze. I was kept informed all throughout the process. The online portal made it easy to submit documents and complete necessary steps. Thank you VU! From offer to close, VU team Josh Jennet, was on deck and ready to help. The whole team made the experience painless and with the online status and to-do lists made it effortless. Past home buying experience can't compare. All my questions were answered when I needed them answered. Thank you, thank you, thank you Veterans United for making my condo ownership dream come true for this female Navy veteran.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Jeff and his crew are extremely efficient by virtue of his leadership.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Veterans United’s entire process was so easy and intuitive. Their online portal made reading and signing documents so quick and painless.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Jon McCarty and Kyle Black were awesome through this process. They are very professional and knowledgeable. They were there for me every step of the process ensuring I had everything that I needed. This was a very smooth and painless process. I highly recommend Jon McCarty, Kyle Black and Veterans United to all my family and friends in need of a VA home loan.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

This was my second home purchase and the experience was the same if not better. Extremely professional, helpful and a pleasure to work with. I sought them out because their service was that good.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
Photo submission from Geoffrey N.

Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Lauren was amazing!!! The whole team was extremely professional, dedicated, talented and nothing short of amazing. I would and will definitely recommend them to any and everyone. Thank you all again for everything you have done and I look forward to more in the future.

headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars
Would Recommend

Closing docs were not sent to the title company within the expected timeline resulting in additional time spent waiting on closing day.My boss recieved an email 3 times requesting an employment verification for me after she had already submitted it. To include 2 days prior to closing.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Veterans United is AMAZING. They made my entire home buying experience a breeze. I was so nervous starting this process, but felt so supported the entire way. Anytime I had a question or needed help my team was right there to help. HIGHLY recommend!

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

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5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

The are great lender and number 1 for a reason, they are trustworthy and provide great service. Mizell Tisdol

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
Photo submission from Dwayne W.

Mike, Shane and Neisha were very professional, resilient, proactive and reliable. I would gladly recommend their services to my fellow Marines and Shipmates in the future. Thank you again for your support. I want to give the Veterans United team a show out for all of the heavy lifting and resilience they exhibited getting me and my family into our new home. Mike and his great team…Neisha and Shane were fantastic, as well as the concierge folks. This was a great way to conclude over 41 years in our beloved Marine Corps. God bless and Semper Fi Merry Christmas! Dwayne and Verona Whiteside

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

More Reviews

See all 442,518 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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