Great process everyone was super friendly and accommodating
Our Loan Coordinator, Jeffery Howard, also went above and beyond to help us compete the underwriting process. He stayed in constant communication with us until the very end.
My VU team consistently helped me by thoroughly explaining all aspects of the buying process. They stayed available to me and always had answer.
I appreciate all the help, I do have to be honest however, my friend and I are both moving to the same area at the same time, we both looked for houses at the same time, we have similar credit and wanted similar houses, and we were both offered a similar rate, however, he said he wanted 4.99%. He was initially told this was not possible but after some back and forth he was able to make that happen, I trusted that the rate I was given was the absolute best that could be offered. I didn’t “play the game” because I was very new to the process. But now I wonder what I could have gotten if I had been the “squeaky wheel”? Now I have to look to refinance my home at the absolute first possible opportunity and pay all the associated fees with that in the hopes of having a better rate. I believed we were a team, but now I feel more like a customer and the goal with me was to pay as much as possible without going to another service.
Great experience
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Keep up the good work team!!
Michael was outstanding. He helped me organize my loan in a way that helped me buy points to lower my interest rate thus saving money each month on principal & interest. His team even sent me a personalized gift for my dogs that was waiting on my doorstep at my new house. My loan processor, Lindsey, kept on the ball making sure I got my documents in on time so I could close on my loan in under 30 days. The VU team I had was amazing. I received A+ service and look forward to sending other veterans to them.
The best!
Working with Chris is always a pleasure.
Thank you for providing this service to Veterans.
we have used veterans United and specifically Gabriel for our mortgages and have been extremely pleased with the entire process. Gabe is exceptional in many different ways, he has an exceptional knowledge of mortgages and is able to explain with detail all of the end and out of the product and the process.
As a veteran, I could not ask for a better partner in buying a home.
I would 100% recommend Veterans United to anyone looking to purchase a home. From start to finish, every part of the process was extremely smooth and easy. The online portal made everything simple and was very user friendly. Our whole team was top notch. My wife and I will definitely be using them again in the future.
Veterans United stuck with me through the entire process and kept me updated on everything along the way. I had issues with other lenders, but not with Veterans United. I used them twice now!
