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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone worked to get hard to get us where we needed to be. A big shout out to Suzann for all of her hard work and patience dealing with the crazy lady. Thanks everyone.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

We went back and forth with lenders for 20 months trying to get the loan on our beautiful house! Jumping through hoops at every turn and it never being enough :-( my husband is a Marine so we tried veterans United and we're so glad we did! We do hope to buy another home in the future and we will definitely go with veterans United! I really felt like they paid Steve back for his service :-)

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

My loan team was great and did an excellent job communicating with me and answering all my questions. My loan application was processed in a timely manner and I closed my home purchase as scheduled with no issues. App interface and website was very easy to use and navigate. The Veterans United website contained a lot of informative educational information and video lessons for a first time homebuyer.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

The team I was given to do my loan was amazing and I would highly recommend them to people I know.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Lauren Zettler

Loan Officer: Lauren Zettler

NMLS# 1432065

5 out of 5 Stars
Would Recommend

Such a great process team was amazing. Little slow to start but once it's going. Wow your done and everyone has your back. Thanks

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

I would recommend any veteran that may qualify for a loan of this type to do so no hesitation because they will get it done by any means necessary

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

Our mortgage team made the process of buying our first home much easier and less stressful than we could have hoped for and I would recommend them to anyone.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend

Marcus has been nothing but incredible. He is extremely knowledgeable and explained every detail possible. Marcus communicated with me every single day and ensured I felt save, secured and comfortable with everything he explained. I would use him over and over and over again, as I would use Julie as well! They make such an amazing team and I am forever grateful to have had them help me purchase this home.Marcus, thank you so much for everything. You’re an amazing loan officer and I’m grateful to have made you a friend.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

2 out of 5 Stars

Way way too long. Watched 4 people start buying, 1 using VA through a traditional bank, and all 4 were about 3 weeks faster. I started out super excited about the house and ended not caring whether I got it or not

Response from Veterans United

Joel,

I am so sorry this was your state of mind by closing. We hear you and would like a better handle on what happened and what we could’ve done better here. Your feedback keeps us honest and helps avoid similar situations for your fellow Veterans. If you’d like to share anything else with us from here, please reach out anytime.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I can't say enough about my Loan Team at Veterans United. They were with me every step of the way. Zach, Kyle and Shari and Jacque went above and beyond in answering all of my questions and helping me with any forms I needed as I did not use a Realtor, this was a for sale by owner transaction. My experience was wonderful and I would recommend Veterans United to anyone looking. I closed my loan in less than 45 days from getting under contract. Thank you Veterans United and my Loan Team for making my dreams come true.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Although as a family we have bought and sold 8 homes, my late wife handled all the arrangements. I showed up at closing to sign papers. So, this was somewhat anxiety laden. Thanks to my realtor and the team at Veterans United. We successfully crossed the finish line. Thanks to all. Your efforts are sincerely appreciated.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Thank you for everything. All in all, it was a smooth process and very fast one. I appreciate all the help in achieving this mile stone in my life. Y’all really did take away some stress off my plate!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Veterans United made me feel proud as a Veteran! They made the process of buying a home very easy and provided me with a competent and efficient team!!

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

This was my first purchase of a home, this team really made it extremely easy for me. I expected the experience to be a big headache however they made it painless for me. MOst certainly going to be utilizing VU again if I ever decide to purchase another home.

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United. They were so helpful. Very knowledgeable, friendly. All around great people.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend

Brandon and everyone we encountered at Veterans United were prompt, answered all of my questions as a first time home buyer and got us closed on our closing date! We couldn't be happier with the service Veterans United provided.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

More Reviews

See all 383,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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