All personnel we communicated with were outstanding.
Our initial loan specialist was suboptimal at communicating by email and came across as condescending and disinterested. However, we complained, our feedback was taken very seriously and our new loan specialist, Mike and his team,were exceptional.
Veterans united took the time to help me and my son get the house of our dreams!!!!I would recommend anyone to talk to them. They were up front and honest though out the entire loan procedure.
Sometimes it seemed like a lot of data was requested when it was not necessary, ie. request for info from LPL was gotten when the data was already identified on the bank statement. There were other similar happenings.
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The process went very well with the exception of the closing . There was a problem with the lender about who pays the taxes. That led to a delay. Finally it was resolved.
It was awesome
I was Very, Very, Very happy with your Service provided to me.
Exceptional follow up and follow through with all phases of the loan process.
Joe Choi and his assistant Ashley were very helpful. My home buying experience was great thanks to them!
the team was great and everone was nice when I called to ask any questions that I did not understand. I would recommend them to anyone that needs them. doug was a super good when every I need a question answered.
Our loan specialist Jenna Long, don't ever loose her!! She is simply amazing at her job.
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I've already referred 2 people.
Jared was very professio and timely with all information. He updated me quickly anytime there was an update or more documentation was required from me. Overall it was a pleasure to work with Jared he is a great representative of Veterans United. nal
I was very unsure about securing a home loan after my foreclosure in 2009, but Veterans United Home Loans were absolutely FABULOUS and helping me to become a homeowner again and putting the past behind me. OUTSTANDING Service!!!!
The team at Veterans United was always on top of the tasks at hand. They were courteous and prompt whenever I needed something or had questions.
