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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,677 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,677 unfiltered reviews

Starting on Page 15177 of 15,423. Return to Page 1

1.5 out of 5 Stars

Communication is vital in a situation like this. My loan officer Andy Moe was horrible at the communications part. He would ask for credit card numbers without explaining why, even though he legitimately needed them. He called our realtor during our closing to see what time we were closing, she already told him as did we. We had to contact him multiple times to get a response to questions. Please, ensure that future clients have full disclosure and awesome communications. If you are thinking that you are giving too much info to the buyers, you are probably giving just enough. We almost left at the end due to the lack of communication.

headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

4.5 out of 5 Stars
headshot image of Deborah Rau

Loan Officer: Deborah Rau

NMLS# 308629

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3 out of 5 Stars

not sure--just hate the loan process and glad it over.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
headshot image of Benjamin Shetley

Loan Officer: Benjamin Shetley

NMLS# 796993

4.5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

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5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Breck Frerking

Loan Officer: Breck Frerking

NMLS# 916034

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Andrew Strubel

Loan Officer: Andrew Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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4.5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Michelle Jones

Loan Officer: Michelle Jones

NMLS# 928910

4 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars

It seemed to be a very long process. The constant monitoring of the credit report seemed a little absurd. Think about changing this process. I had to submit letters every time someone looked at my credit report. I even had to submit a letter when Veterans United looked into my credit report.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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