Overall the experience was sort of good. Towards the end I was on the phone with your representative numerous times. He was very polite about the things he needed, but to be honest it was NOT military knowledgeable AT ALL, at least active duty.
Ryan Bray and Stephanie Cade were amazing through the whole expierence! I was a question and worry rat the whole time and they were extremely patient the whole time
Everyone was kind and curtious. Everyone seemed to have our best interest in mind.
Great overall experience. The on-line loan tracker program left a LOT to be desired. Do not see the value in something that is not up to date and does not reflect the actual status of our loan process.. Needs a lot of improvement.
Andrew and Cortne did everything they could to ensure a stress-less process for me. I have worked with Andrew previously and he consistently remains professional, courteous, proactive, and empathetic. He is a model for everyone at Veteran's United.
Eric and Missy are quite knowledgeable, and treat their clients with respect. They really exemplified what customer relations require. We are pleased with their services.
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Ted and Caleb were Great!! They walked me thru all aspects of the Loan Process.In fact I recommended You to my Brother that is Purshasing a new Home here in OkTHANK YOU SO MUCH FOR ALL YOU DID FOR US..
My experiance was a bit rough going but its not to say others will experiance what I went through.But I'm overall happy to become a home owner again thanks to VUH.
We couldn't have asked for better...
I contacted Veterans United expecting nothing beyond the regular information and service. I was shocked with how different my experience was with Veterans United compared to the others. I have nothing but praise for my experiences.
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The entire team was very helpful.
Brett Peters in the Pre -Qualification Dept. worked with me for several months before handing me over to my Loan Specialist and I will always be grateful for his service and insight.
Very inconsistent between our loan person and his assistant. I had to resend and resend the same documents several times. His assistant rarely if ever returned a call. She was very impersonal and would leave emails. I didn't check email every 30 min.
I enjoyed the entire experience Jon and the team were very very professional and informative. Kept me informed of every step of the process I would definitely refer all my veteran family to him thanks again
