Mike Smith was the best loan specialist one could hope for when purchasing a home. Aside from being extremely knowledgeable, he was very professional and considerate to my family's needs. It was truly apparent that he values family. I feel Mike and his team went above and beyond to overcome every challenge they encountered during my home buying process. I am overwhelmingly grateful for Mike and his team. Their commitment to making my family's dream of owning a home a reality is exactly what makes this organization a success.
kendall and david were great to work with. they helped with every step.
When I first started the process as a first time homebuyer I was very skeptical and nervous. The first loan officer I received was not a good fit for me . So I called and they promptly gave me a new one AND WHAT A JOY IT WAS FROM THERE! Please request Mary D. She is IMMACULATE! I guarantee you won’t regret it.
I highly recommend VU for all other potential Veteran homebuyers. The assistance with the process, required forms, expectations, guidance with solvable challenges was invaluable. Closed earlier than expected with results that exceeded my original desires. Great job done by all.
Best experience even if you're loan officer is in another state, they will find you local resources, and be a phone call away. Would recommend highly.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
Great team, ensured that I received all the information that I needed. The team answered all my questions that I had and made the buying process easy.
Overall, I think this could be a good company to work with, but I feel that my loan specialist did not want to put the work into certain things.
Response from Veterans United
Brandon, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
Ryan was excellent from the moment we meet and he received our file. I appreciate his patience and his responsiveness during this high stressful time. I would recommend him again!!!!!
I really really wish that the website had an auto save feature because I have more than once type something out we loaded something and have the page time out and not save. This just happened right now while I was typing out my comments.
I will advise ANY VETERAN to contact Veterans United when they are ready to use their military benefit for buying a home.THAT IS ALL!!
I AM GOING TO MY NEW HOME
DANIEL AND HIS TEAM
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Buying a home with Veterans United was a breeze! The homebuyer’s portal is very user friendly and straight forward! Uploading my documents was super easy and mostly done with a few clicks on my smart phone! Last but not least, my loan team was THE BEST! SINCEREST THANKS to Jerry, Kaylyn, Hailey & Dawn! You guys made this experience painless and special!
The best team to have in your corner! You will be taken care of from the beginning to the very end!
Veterans United is absolutely incredible, helping from beginning to end while answering any questions expeditiously. Mike Patzius should absolutely be recognized for the work he put in.