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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,558

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,558 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Joseph and the team were fantastic! Answered all my questions and helped me understand what was going on throughout the home-buying process. There was no pressure to make any decisions, just gave me the options.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Veterans united made this experience so easy and took away alot of the stressors of buying a home. The website is very user friendly with the checklist and tasks that I needed to complete made things streamlined for me. I would recommend this company to all my buddies who are trying to start their real state journey.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Polite professional and responsive. Very restful of my needs.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan coordinator was not very communicative during the process and was very hard to reach. We had to jump through hoops in order to get the deal done on time for things that we should’ve known before hand to make our jobs a lot easier.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

This team made the home buying process so easy! We are so excited to have purchased our first home!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

This was the best experience I had buying a home.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Never in doubt the outcome would be satisfactory to everyone.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Its actually hard to put into words how good my loan team of destiney, mason,Jennifer and rachel were from the very first contact all were nothing short of extraordinary in all aspects of my home buying experience not only would i recommend them but would go as far to say search them out and you will literally have no stone unturned

headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend

Thank you, VU, you made my dream come true!!!!

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

There great and very patient with you, they will go over and beyond to cater to your needs. I will recommend them to my Veteran friends anytime.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Justin was incredible. I felt like he went above and beyond helping me through the entire home buying process. Would definitely recommend him to anyone who is looking for a smooth road to a new home!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

1.5 out of 5 Stars

Under writing was not easy to work with. Not allowed to communicate with buyer or agent. Seemed they tried every reason NOT to give the loan when it should have been the easiest loan ever written. Very dissatisfied over all with VU.

Response from Veterans United

Leslie,

I’m sorry and get where you’re coming from. Underwriting requests can often be cumbersome to work through. Communication between underwriters and anyone involved in the real-estate transaction is strictly prohibited during the loan process. This is a federal regulation all mortgage lenders are required by law to comply with. If you still have concerns or lingering questions please reach out. Thank you for letting us serve you all the same.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

We are very pleased with the final results that we achieved with the direct help and guidance of Nick and Mason our only regret is that we didn’t refinance sooner with the help of Veterans United

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to vets for financing a home and also refinancing.

headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend

Veteran United and all their knowledgeable professional definitely make home buying a breeze. Six Stars!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Veterans United did it all. Got me the loan and got me back on my feet.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

More Reviews

See all 401,558 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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