Outstanding support and guidance for a first time home buyer. This team made the process incredibly smooth and straightforward.
We had an amazing experience with this home buying team! Their communication was outstanding from start to finish, and they always responded quickly whenever we had questions or concerns. Even with several bumps in the road throughout the process, they handled every challenge professionally and worked hard to keep everything moving forward. They made what could have been a stressful experience much easier, and we always felt like we were in good hands. We highly recommend them to anyone looking to buy a home!
Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!
Working with Ashley Palmer, Bryan Kay and the rest of the team, was magnificent and I plan to recommend Veterans United to all my vetern friends that you all are the way to go. The way that team help us from start to finish, if I had any questions they were a phone call away, no matter what time of day. I am proud to be part of Veterns United Family. I've told Ashley and Bryan that when that when my daughter and son-inlaw are ready to make that step in home buying I will ask for them personally, but if I they are not available and everyone in this company work like that team then I know they will be in good hands. Thanks 😊 And a personal thanks to Ashley Palmer and Byan Kay, if your ever in the Houston area and need a place to stay you both are more thank welcome!
Darryl and Stacy Mcneely ❤️ 💕
This loan was the second time I used Veterans United. Overall it was ok. I did get to closing in the end. However, sometimes it was difficult for my realtor to get an answer from the loan coordinator. Several emails were sent with no response.
Response from Veterans United
Hi Miranda,
I'm sorry to hear the communication during your loan process didn't meet your expectations. While I'm glad we were able to help you get to the closing table again, I can understand how frustrating it would be when you or your realtor had a hard time getting the answers you needed along the way.
We want every borrower and their agent to feel informed and supported throughout the process, and it's disappointing to hear that wasn't your experience this time around.
If you'd like to share more, I'd be happy to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Adam and Bailey have been amazing! They've helped me and my wife make it over multiple hurdles, made the process for being a FIRST time home owner very easy and comforting, and made sure I was taking care of. I would recommend this team to my closest friends and family and look forward to continuing on working with them!
Thank you all again!
Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!
Everyone was so nice and helpful. The whole process was amazing. We all kept in touch through it all. Great communication, caring, and simply the best. Thank you so much my family is truly blessed to have worked with everyone.
I very much appreciate the transparent pricing ahead of time. It provides predictability
I have a great VA team. They helped me through every step of buying a home. I highly recommend the VA team for others to utilize.
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The experience overall was great. VU did their thing quickly and were thorough. There were some instances when the process had to pause in the middle of being complete on our end. We worked through it and closing was a breeze. Yes I would recommend VU to a friend; especially to a fellow veteran & family. A big thank you to VU.
Our experience with Greg Heins & his team was more than we could have imagined. They went above and beyond helping us in getting our “dream retirement home”.
