The entire team was so nice to work with,no matter what challenges came our way! Mr Steve was amazing such a kind soul! Miss Brenda did an amazing job as well ,I cant name them all but all very kind n considerate, gives their 1000 % on all things! Thank you guys fir everything, I will miss talking to yall! I wish yall a beautiful an blessed life!
Ryan is the best to work with. His entire team makes the process seamless and stress-free. We have been VU customers for over 13 years and always stick with the same loan officer. We highly recommend Amanda D. in Tennessee and Ryan Bray in Texas! The best in the business.
What a tremendous experience from start to finish. The whole process was so daunting that we had put it off for a number of years but Veterans United really did all the heavy lifting. Our only regret is that we didn't call them sooner.
By Veterans United approving my home loan, they gave me the greatest gift I needed in my life, Peace. As a Veteran, I am very selected to who I support and give my business. My first choice is those that help other Veterans, I recommend Veterans United 110%.
Wow! Veterans of United was a god send to us. Everyone worked together as a team, and the customer service was excellent and their here to help you every step of the way. You can put your trust in them and I would differently recommend my family and friends. So don’t hesitate to call Veterans of United.
Answered all of my questions in a timely manner.
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Brittany Lucy made the whole process palatable
DEVON CASSIDY OF VETERANS UNITED LOAN Dept. His Outstanding client support. whether long distance anywhwre in conus buying or buying local to olahoma or tecas or missouri, whether you retired or either civlian as Dod or Mil active duty or retired members oconus it doesnt matter . Devon and his team at veterans united has resources expertise and skills handle each invidual clients unique home purchase requirements and or situations. True proffessional in the area that Second to none in resources and expertise for servicing Veterans home buying needs.
Communication could've been better
Holly Ray was exceptional! She made this process smooth and easy. She was informative, helpful, and patient. I would recommend her time and time again!!!!!
This team was amazing. I will recommend them to all my friends and family and use them in the future for any home purchasing/refinancing needs
If you are looking for a group of professionals who understand the market and Veterans then this company is it! They were amazing throughout this process and displayed excellent knowledge of the home buying process. Although it was a lengthy process because of the home being a new construction, however, I never lost confidence in their organization. True professionals!
I had an amazing team that kept me informed throughout the entire process. Highly recommend their services.
Nina is fantastic and goes above and beyond!
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Absolutely impressive professionalism, and dedication from my team. I am very well pleased with Veterans United!
Extremely pop communication and unprofessional. Would NEVER recommend to fellow veterans.
Response from Veterans United
Hi Laura
Thank you for sharing your feedback. I'm sorry to hear that your experience left you feeling disappointed. Clear, professional communication is an important part of the homebuying process, and I'm sorry we didn't meet your expectations.
I'd appreciate the opportunity to learn more about your concerns. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
I had an amazing experience with Veterans United. I was worried about buying my first home but my loan team made it a very easy process. I am extremely happy with my experience with Veterans United. I would highly recommend Veterans United to any veteran. I'm just overwhelmed with joy to finally to have my own house and Veterans United made that happened. I can not thank them enough.
The Team was amazing! Alan Thomas was so helpful through this whole process and was ready to answer any questions I had. Big shout out to all of them
