Over and above service from the whole team!!!!! Can't do better than them.
The whole team was both friendly and professional. All questions were answered in a timely manner. Love them all.
This is my first time working with Abigail and my second time working with Matt. When Matt reaches out to you, it’s not just as a provider/client relationship. He truly cares about what you’re going through in life and adjust it to help you to the best of his ability figure out a way to afford the house that you want to get into. Abigail was always timely in her responses and very easy to contact. She was a very nice individual every time that I communicated with her.I know there’s other options out there, but I will always go back to veterans United as long as Matt is still working there. And now I have a strong second reason to go back with Abigail.
From the new buyer in the market to the experienced homeowner, Veterans United helped me in many ways. Got a vehicle to relocate, they'll help - motorcycle, truck or scooter! Need the fastest internet in the area, they help locate that too! Anyone whose moved large distances knows, the more resources available to support the transition the better.
Thanks VU team, you all had my six on this. A house now home!
I can't recommend VU more highly! Everyone I dealt with throughout the process was awesome!
Most of the experience was great, however when it came to crunch time to get a clear to close, it seemed as if there were items that were brought up that were either already addressed or at the very least should have been addressed well in advance.Our team lead, Tim Tallis was exceptional.
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The individuals who facilitated my loan acquisition provided exceptional service.
Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.
Everyone seemed to know what they needed to do to help, but I’m still confused as to who was doing what. I was consistently getting calls and messages from different people all doing different things so it’s hard to say what was actually needed and what wasn’t. There were times when my questions were going to the wrong person because I just didn’t understand what was going on.
The overall performance of the team was outstanding. The only issue I had was having to submit the same documents multiple times in order to proceed.
Everything Veterans United did was great! Always answered, always replied. Made everything smooth.
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Working with Kyle was such a smooth process for our quick turn around! He provided us with great information at all stages of the process so we felt well informed and not at all overwhelmed. We would absolutely recommend Kyle to friends and family looking to buy in the area!
Kapil was very helpful, and handled everything with professionalism. From replying to email at any time through out the day, to insuring me and keeping informed on house information and scenarios!
I can only say my recommendation for your company is the very highest. All of your people that dealt with me were outstanding. Your Internet website is very user-friendly. I liked it very much. The concierge Function was new to me and so very helpful. Great idea. The loan coordination was very user-friendly and greatly helped keep the process going in the right direction at all times. It was a team effort and I have only positive things to say about each member of the team. They did a great job.
Brad worked the finances and got me s great loan rate! Melany and Melanie kept informed and layed out the requirements and Christie connected me to all the other essentials. It was too easy and all done in 27 days!! Of course the realtor VU suggested, Robin, was outstanding. Thank you Veterans United!
Ashlynn and Julie both were exceptional. They stayed on top of everything in helping me get prepared all the way to getting the house and moving in. Thank you all!!
