Overall good experience with Veterans United. The process was very smooth and moved quickly. The portal made things simple to sign and navigate. Team was very easy to work with as well. When we had to change loan officers due to extenuating circumstances they worked quickly and got our loan back on time - even got it done early.
Everyone in the team was very knowledgeable, helpful and patient even when I was getting a little anxious about finding a home. The one-stop-shopping concept works wonderfully, as I am new to the state and are and would know even where to start, the team provided me with all the information I needed. The team was outstanding!
We had an excellent experience working with Burke Gardner, our Loan Officer at Veterans United. Burke was professional, knowledgeable and dedicated to helping our family secure the best possible mortgage rate. His communication was outstanding, and he consistently went above and beyond to ensure we were informed throughout every step of the process! We truly appreciate his responsiveness, guidance and commitment to making our home buying experience smooth and stress free. We highly recommend Burke and the Veterans United Team.
Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️
I was amazed at how the team at Veterans United handled our loan. They made it quick and easy and we had 100% support from them all.
I have heard the home buying process can be difficult. But using Veterans United. Everything has been very smooth and the whole team has been very helpful along the way. For my first home purchase this did not seem very difficult at all thank you very much everyone on the team.
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Excellent transaction. The Veterans United team all were very professional and kept me informed throughout the whole process. All the steps were easily understood and easily completed in a timely fashion with their web interface model. Very satisfied.
I became a homeowner within one month of my offer!
Charles and his team were very helpful and made this entire process a bit easier for us.
Everyone on the team that helped me was super helpful and knowledgeable. However, the only issue I ran into could have been avoided. I had 2 weeks before I hit my 6 years in service. I was told to send my updated point summary as soon as posted. The problem was is that no one told me it can take 40 days before that system updates. so at the very last minute they gave me a second option to complete. This could have been done while I was waiting those 2 weeks and avoided the high stress that didn't get resolved until the day before closing.
I had a great experience with my team
They got the job done and execute the task
I will use veteran united in the future for investment projects
Thank you again
A couple words come to mind when I think of the experience we had with Veterans United and specifically with our loan officer, Mason Fast. Thoroughness and professionalism. From the first time I contacted him and throughout the entire loan process ending with our closing, Mason was always available to answer any questions we had. His answers ultimately resolved our questions/concerns. Mason made the purchase of our condo seem quite easy and, in the end, successful. I would definitely work with him again if needed.
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Heidi and the team were absolutely great! Whenever I had questions, they were prompt to provide the information I needed. They made the homebuying experience less stressful!
It was a great experience working with Veterans United. They made it a very easy process. Ashley S. went above and beyond!
The team and TYLER was on top of everything that needed to be done and when we were worried about a issue they asured us that all was good. Excellent job and was a great experience and will be recommending this team to everyone.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
The team was excellent and made the whole process very smooth. I always knew what I needed and what the next steps were.
Great. Easiest buying experience I’ve ever had.
They went above and beyond any of our expectations!!!! Anytime we needed any further information they did not hesitate to get us every detail. Extremely prompt at responding and during the entire process they kept in contact and kept us in the loop. Thank you for everything Veteran United!!!
