I was a first-time home buyer and had absolutely no idea how to obtain a mortgage. Enter Veteran’s United! They made it so easy. My loan team, Josh B. and Tyler M. were incredible! Knowledgeable, professional and just a pleasure to work with. It was so nice to deal with people who actually know what they’re doing. And the team at VU certainly do. I cannot thank you enough!
These people are AMAZING!!!! Walked us through the whole process.
Staff communicates well and are clear on needs and expectations. Very kind and willing to answer questions.
Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!
My wife and I are very thankful for Bill and his team. He keep took care of us through out the entire process. He answered all our questions
and made our dream a reality. We are truly thankful for all he did for us!
Emmett was so wonderful to work with, answered all of my many questions about the process and what everything meant!
That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false
Response from Veterans United
Hi Mark,
I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.
I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.
Sincerely,
Claire S., Client Relations Manager
The 3rd house I have bought and VU made it so easy. Everyone was super friendly and knowledgeable. Would definitely recommend anyone.
I highly recommend Veterans United to all you home buying Vets, because they're a great team too be on your side. Very professional and helpful. Veteran. William Kury
They made it stress free and easy to complete and now me and my wife have our first home
Veterans united was great! Would recommend to anyone needing help through the process of home buying.
It's a process that takes some time and effort on everyone's part. They all did a fine good. Thank you very much.
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From your first call you are set-up with a team that will have your back and always be at your side throughout the whole process. Kelly and her team exceeded our expectations with the level of communication thought the whole loan process from pre-approval to closing. Any time additional information was needed from us Kelly or her team members reached out. Any questions we had Kelly the team were a text, email or a phone call away. Always prompt and never having to guess what was next or what the timeline was.
They definitely do their best to get the job done!
I was assigned an outstanding leader and team. They were very professional and took care of all my needs. Thank You Veterans United for helping me be a proud veteran home owner!!!
Very friendly and knowledgeable. They were there for me every step of the way
Aaron Rand has been with me throughout my entire home buying process. I called Aaron many times with questions about my loan. Almost every time I called Aaron, nine times out of ten, Aaron answered my calls. If Aaron was busy helping other veterans and unable to pick up my call, Aaron called me back shortly after I called him. Never once did Aaron ignore me or decide I wasn't important enough to call back. Which is a rarity these days. I asked Aaron many questions and he displayed great patience with me. My questions were answered and I have nothing but, nice things to say about this man. Aaron is not just a great loan officer. Aaron is a great person. Thank you Aaron and thank you Veterans United. My son and I look forward to making fine memories in our new home
