Very helpful, very accessible and very knowlegible. I have used their services for initial purchse and for refinace.Would recommend them to felllow veterans and friends.
It was good working with Alec. I did think closing cost just kept going up. Then when you’re at closing you don’t want to stop the process so you just sign…. But closing cost started at like 7k then it was 9k then at closing it came in at 11k so it never went down it just kept going up. So I’m not sure what happened and I really didn’t want to put a roadblock up late in the afternoon when I was finally signing… so I swallowed the expense and signed. For this being for veterans you would think you could get better pricing and better interest rates.
100% recommend Jon was very helpful every step of the way. Thank you Veterans United and the whole team who helped make our dream come true!
Very helpful team lead by Janeanne Stephens made the entire home shopping, buying and closing easy.
Buying our home has been an excellent experience. Zach, Dustin, and Meg have been supportive and very easy to work with. I highly recommend Veterans United.
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I bought my home while on deployment, and Rob went above and beyond to make the process smooth and stress-free. Communication was clear and consistent despite time zones, and he explained every step so I always knew what was happening. Rob was proactive, patient, and genuinely cared about making sure I was comfortable with each decision.Buying a home remotely isn’t easy, but Rob handled the details, kept things moving, and made me feel supported the whole way through. If you’re looking for a loan officer who’s reliable, knowledgeable, and truly looks out for you Rob is your guy. I’m incredibly grateful for his help.
Veterans United made the whole loan process a breeze. I was kept informed all throughout the process. The online portal made it easy to submit documents and complete necessary steps. Thank you VU! From offer to close, VU team Josh Jennet, was on deck and ready to help. The whole team made the experience painless and with the online status and to-do lists made it effortless. Past home buying experience can't compare. All my questions were answered when I needed them answered. Thank you, thank you, thank you Veterans United for making my condo ownership dream come true for this female Navy veteran.
So patient with me and took care of everything I needed. Keep up your great works.
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Jessica was the best. She was there throughout - answering questions and smoothing problems. Our underwriter was actually over the top and caused a lot of grief. However because of Jessica helping everywhere she could the loan continued relatively smoothly. Because of her, I would return in a heartbeat.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
Awsome
I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process
Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.
They Did a great job managing everything and keeping me informed about everything that was or were happening.
It is a knowledgeable team of people who are very helpful along every step of the way.
The whole mortgage refinancing was so easy. Matt actually contacted me and said the rates dropped and asked if I want to refinance to get a better rate. All went very smooth.
Even though I am not a veteran, Veterans United was very helpful. We were not able to qualify for a home loan when we first started dealing with Veterans United. Do to their persistence, their professionalism, and their expertise, everything worked out. It took
four months, but we were able to get a home loan and we closed on our home last week. We are so grateful.Thank you so much!
Cartha and Gwendolyn Stroud
